Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller out the box was in great condition not sticky buttons or bumbers
I would recommend this to a friendXbox remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it exfept this is our 3rd one because the joy stick stops working.
I would recommend this to a friendSo grippy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is hands down the best "pro" quality controller I have used. Lots of controls and the grip in the hands is unmatched!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Robby,
It's great to hear that Xbox Elite Wireless Controller Series 2 is the best professional controller you've used. Thank you for sharing your thoughts; we hope you win a lot of matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If hit with my grandson. He loves it. And thanks to Best Buy to have it in stock.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love the case. Excellent product. So happy I invested in this item.
I would recommend this to a friendAwesome controller for hardcore gamers on xbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a huge customizable setting for all kinds of games, I love it so far I Been using it for First person shooter Apex Legends and work’s amazing
I would recommend this to a friendElite series 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thee best controller ive ever had. The response to commands are top notch
I would recommend this to a friendGreat product and shipping!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was delivered so quick! Will definitely use Best Buy online ordering for future purchases.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! Definitely an upgrade and must buy.
I would recommend this to a friendBest Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels premium. Lots off additional swappable parts as well. Nice carrying case includes. Hard to beat!
I would recommend this to a friend- Cons mentioned:Stick drift
Great feel but needs better QA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great but came with minor stick drift out of the box.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Wouldn’t play without this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer in my FPS games. The ability to save 3 different profiles is great because I play multiple games.
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best bang for the buck. Only thing wish the nobs didn't fall off as easy.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Really useful and easy to use. Very glad i bought this product
I would recommend this to a friendController feels good...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good, has good wait and response. Love the features that it offers. Down side is I only had it 8months before the left joystick suffered from terrible drift. In addition I use it for PC and this could be an issue with my computers signal, but it suffers severally from bluetooth connections, ie missing button presses, delayed registering of button presses, or laggy input.
I would recommend this to a friendI love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money if you can get it on sale.
I would recommend this to a friendBest Buy never fails on service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good communication. Got item quickly with no problems.
I would recommend this to a friendNice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling controller amazing features only dislike is the paddles on the back are smaller than the first gen but overall nice
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to share your thoughts. We are glad you're enjoying the feel of the Xbox Elite Wireless Controller Series 2. Have a great day!
Best,
Kiernan
Xbox Customer Care
Needs more buttons
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference when playing gears. Just have to remind myself there's more buttons.
I would recommend this to a friendXbox series elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox pc and cloud gaming controller out there. This is my main controller.
I would recommend this to a friend