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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17006 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 17,006 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the Xbox controller design and the grips are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelellent controller for gamers ladies if you want to impress your boyfriends this is a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Elite Series 2 Wireless Controller for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and product quality. Super fast. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got is really quick and everything was in good condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels very premium for a couple months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller but long term durability issues. 6 months in my right trigger started sticking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but does not include paddles. Only get if you own an elite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's alot better than the first elite like that it comes with the internal battery and charging station all in one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear you are enjoying the upgrade to the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Right Bumper Issues after 3 Months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently the issues with the bumpers failing has not been corrected. After only 3 months of less than 3-hours a day of play my right bumper only intermittently responds to inputs. I have since found out this is a known issue for this product. Without the ability to purchase a protection plan to cover this issue I would not purchase this product and even if there was a protection plan offered that covers this issues I would be hesitant to buy it. If Microsoft corrects this issue I'd probably have rated this product with 5 stars, because excluding this major flaw the controller is great and vast improvement over it's predecessor.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty. If your controller is still within the warranty period, we recommend contacting Xbox Support for assistance as soon as possible here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top of the line controller. It works great with the Xbox Series X. Great maneuverability and functionality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing. We are happy to hear that you think the Xbox Elite Wireless Controller Series 2 is a top of the line product. We hope you have fun using it with your Xbox Series X!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Just Get It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and cute as a button :) Zero complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep trying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you get one that's not defective. I had to buy 3 before I got one that wasn't though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google issues with this before you purchase, I have joystick drift and I baby this thing. It's never been dropped. Other than that small flaw the sticks feel amazing and better than the older elite controllers. I'm not sure on how the rubber with withstand normal use as I haven't had it that long. But it feels like it's all one piece instead of stick on like the older elites.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      We're sorry that there's an issue with thumbstick drift on your Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons favorite controller. The buttons are customizable and I couldn’t have spent better money on a controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Teresa,

      We're thrilled to hear your son is enjoying his new Xbox Elite Wireless Controller Series 2! We've built this controller to host a comfortable, reliable interface, aimed at improving the gameplay of its users, and we're excited you've found that to be the case. Thank you for sharing your story with us! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Don’t buy an Xbox or any Xbox Accessories!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll put this very easy and clear - DON’T BUY AN XBOX OR ANY ACCESSORIES! I’ve had this controller for 1 month and it already has stick drift. I take care of my consoles and all of my accessories so this isn’t neglect it’s a matter of extremely poor quality and manufacturing. My brand new Xbox controller that came with the console stopped working after 2 weeks. The Xbox wireless headset I bought stopped working after 1 month and now this Xbox Elite controller is having the same problem. I’ve gone through so much shipping these accessories back to Microsoft to get a replacement and they won’t even promise you a brand new device, they will tell you it might be refurbished. I really hope I can save anyone and everyone reading this from buying an Xbox or any Microsoft accessories for Xbox. Spend the extra money to get a PS5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Control is A BEAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love!!! Purchased this for my husband for Christmas and he loves it, better control Better reaction time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that your husband is loving the Xbox Elite 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised excellent technology and equipment.well crafted and customizable excellent for any Xbox gamer and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good contoller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller smooth operation with no lag at all

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return 3 of these within a week. I have bought many of these controllers. Have never had these kind of issues. Anything ranging from Rb not working to both joysticks not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and all the extra accessories that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality feels amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was kind of skeptical at first but inlobe this controller feel amazing i dont think i can use a regular xbox controller again

    I would recommend this to a friend