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Customer reviews

Rating 4.4 out of 5 stars with 17008 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 718 Showing 14,341-14,360 of 17,008 reviews
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    A good controller with the worst durability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a competitive gamer, this controller will not last for a year. Bumpers fail, drift, and sometimes the paddles don’t work. Causal gamers who barely play will love this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment, very solid and reliable. I can highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability. Definitely helped increase my abilities on FPS, which is what I mainly play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    STICK. DRIFT.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool that this controller lets you optimize the settings for your own personal preference, but good Lord I've never experienced stick drift this much in my entire life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. You can use for any game not just FPS.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be fair, the features are phenomenal, everything with it is an upgrade.....ACCEPT for the thumb sticks.... My thumb sticks had input problems after a few months. I’m talking if I moved the stick all the way over, it responded with the SLIGHTEST movement in that direction. A controller at this price should not accumulate wear and tear so easily. MY SERIES 1 controller STILL WORKS, so my guess is it had something to do with the incorporation of TENSION adjustment. Goes to show you why there’s a supply problem, everyone is returning them and getting a second one and then returning it and getting a 3rd and so on. If you got the money, buy 2 if you insist on having the extra features, or find a different option that will last a year (typically I find controllers last a year or so with heavy play) I’m gunna try the FUSION pro and I’ll post a review there after a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    i like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good for features wise ..................

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible durability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the controller when it worked. But the joy went away when the controller quickly degraded into a hot mess when a nasty dead zone and sticking issue showed up on the left thumb stick. Made games literally unplayable as you couldn’t reliably do the basic necessity of controlling your character/aim. The best part of this was that it happened just outside of the 90 day manufacturer warranty and would cost $100 to send away to Microsoft be repaired or replaced with a refurb. I expected longevity from a $180 controller, similar to my original elite controller I’m still using after buying close to launch. Save your money, or buy an extended warranty and be prepared to send the controller away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once you get use to it would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I have purchased since I have been on Xbox. Perfect fit, very responsive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're happy to hear you've found the perfect fit for you and your home setup in your new Xbox Elite Wireless Controller Series 2! We're excited you think it's the best you've ever purchased, and are thrilled to be a host for your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Button Input Lag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculous input lag on lettered buttons. Overall good build quality charging case is fantastic back paddles are good quality and easy to reach. Dont use this controller for any games related to From Software but feels good for FPS games paddles work and feel great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft hits it out of the park.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ever created. Just be careful of the durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, better than I expected. it fits very well in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I still have this to this day

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. It was well worth the money. I have had zero issues with it and performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift fulfilled!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves this for his PC! Customizable and mappable and to his games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because it was open box and in excellent condition. Had it a few weeks. Day 1 I had to clean the joysticks off because they had something on them when I opened it up. Played with it one week and had to clean the x button with isopropyl alcohol as it started sticking when I was about to play tomb raider. Was buying it this way cheaper, yes, was the controller in excellent condition when I bought it? No. I was probably better off buying a brand new one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift terrible need better mechanics stick drift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox elite remote series 2 poorly built.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote offers great competitive play, as a halo guardians player this remote has granted me the edge over players that don’t own one. However after a month of use it started drifting and within days of drift it became unplayable now I have to wait for weeks without a remote and unable to play during this strictly at home pandemic going on. I don’t recommend the geek squad warranty I recommend sending to manufacturers as I have already payed 120$ within last 3 months just on returning and repurchasing warranty. Walmart offers 16$ for 2 year protection rather than 60$ of Best Buy. Best Buy geek squad warranty will void once item is returned and you will need to purchase a new one please be aware of this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wears out quicker then it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller but it should definitely last longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for FPS games! I highly recommend it

    I would recommend this to a friend