Customer Ratings & Reviews
- Model:
- EP2-74428
- |
- SKU:
- 6678582
Customer reviews
Rating 4.4 out of 5 stars with 17008 reviews
(17,008 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bumpers, Stick drift
Rated 1 out of 5 stars
A good controller with the worst durability
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a competitive gamer, this controller will not last for a year. Bumpers fail, drift, and sometimes the paddles don’t work. Causal gamers who barely play will love this controller.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment, very solid and reliable. I can highly recommend.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the customizability. Definitely helped increase my abilities on FPS, which is what I mainly play.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
STICK. DRIFT.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cool that this controller lets you optimize the settings for your own personal preference, but good Lord I've never experienced stick drift this much in my entire life.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Elite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great controller. You can use for any game not just FPS.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Broke after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s be fair, the features are phenomenal, everything with it is an upgrade.....ACCEPT for the thumb sticks.... My thumb sticks had input problems after a few months. I’m talking if I moved the stick all the way over, it responded with the SLIGHTEST movement in that direction. A controller at this price should not accumulate wear and tear so easily. MY SERIES 1 controller STILL WORKS, so my guess is it had something to do with the incorporation of TENSION adjustment. Goes to show you why there’s a supply problem, everyone is returning them and getting a second one and then returning it and getting a 3rd and so on. If you got the money, buy 2 if you insist on having the extra features, or find a different option that will last a year (typically I find controllers last a year or so with heavy play) I’m gunna try the FUSION pro and I’ll post a review there after a while.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
i like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty good for features wise ..................
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Horrible durability
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the controller when it worked. But the joy went away when the controller quickly degraded into a hot mess when a nasty dead zone and sticking issue showed up on the left thumb stick. Made games literally unplayable as you couldn’t reliably do the basic necessity of controlling your character/aim. The best part of this was that it happened just outside of the 90 day manufacturer warranty and would cost $100 to send away to Microsoft be repaired or replaced with a refurb. I expected longevity from a $180 controller, similar to my original elite controller I’m still using after buying close to launch. Save your money, or buy an extended warranty and be prepared to send the controller away.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty from Microsoft has been extended to one year so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great once you get use to it would definitely recommend
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Xbox elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best remote I have purchased since I have been on Xbox. Perfect fit, very responsive.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're happy to hear you've found the perfect fit for you and your home setup in your new Xbox Elite Wireless Controller Series 2! We're excited you think it's the best you've ever purchased, and are thrilled to be a host for your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Rated 3 out of 5 stars
Button Input Lag
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous input lag on lettered buttons. Overall good build quality charging case is fantastic back paddles are good quality and easy to reach. Dont use this controller for any games related to From Software but feels good for FPS games paddles work and feel great.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Microsoft hits it out of the park.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best controllers ever created. Just be careful of the durability.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Xbox Elite Wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well, better than I expected. it fits very well in my hands.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
I still have this to this day
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. It was well worth the money. I have had zero issues with it and performs great.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Christmas Gift fulfilled!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves this for his PC! Customizable and mappable and to his games.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Not excellent condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller because it was open box and in excellent condition. Had it a few weeks. Day 1 I had to clean the joysticks off because they had something on them when I opened it up. Played with it one week and had to clean the x button with isopropyl alcohol as it started sticking when I was about to play tomb raider. Was buying it this way cheaper, yes, was the controller in excellent condition when I bought it? No. I was probably better off buying a brand new one.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift terrible need better mechanics stick drift
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Rated 1 out of 5 stars
Xbox elite remote series 2 poorly built.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote offers great competitive play, as a halo guardians player this remote has granted me the edge over players that don’t own one. However after a month of use it started drifting and within days of drift it became unplayable now I have to wait for weeks without a remote and unable to play during this strictly at home pandemic going on. I don’t recommend the geek squad warranty I recommend sending to manufacturers as I have already payed 120$ within last 3 months just on returning and repurchasing warranty. Walmart offers 16$ for 2 year protection rather than 60$ of Best Buy. Best Buy geek squad warranty will void once item is returned and you will need to purchase a new one please be aware of this.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Wears out quicker then it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great controller but it should definitely last longer.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller for FPS games! I highly recommend it
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend




