Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Quality is a coin-flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been through about 3 or 4 of them. Each of them having their own issues. From not correctly connecting to the xbox, to a button that would only responded once in a while when pressed. Microsoft definitely could have ironed out all these kinks after the first generation one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry if you're still having an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Should be perfect for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this being the 2nd generation, all the bugs and defects should be worked out, right? Right out of the box, sticky A button. After some research online, I was not the only one. C’mon Microsoft. Best Buy retuned my purchase price without question. Thank you.
No, I would not recommend this to a friend Must have have for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent built quality. Gamepad is interchangeable. Very easy to work with.
I would recommend this to a friendSo far, working well!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller looked great, no issues out of the box.
I would recommend this to a friendAmazing control few flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control is amazing when it works but breaks down a little to easy. If you’re not using it daily it might last you longer than a few months before the bumpers fail or you get stuck drift.
I would recommend this to a friendController
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke on me thanks for the protection plan I got another one
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the first elite controller. Build quality seems to have improved. Very happy with it so far.
I would recommend this to a friendFuture Gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't had a chance to open this product. Hopefully it's nice.
I would recommend this to a friendGreat control!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Love the fact that you can adjust the tension on the joystick.
I would recommend this to a friendXbox elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features.pc use.blutooth does not stay connected have to use wire but ok
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. If the Bluetooth connection isn't working well with your Windows 10 PC and you'd prefer a wireless connection, you may also consider investing in a Xbox Wireless Adapter. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Gamer expert
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m enjoying this controller but I have to exchange every 2 years
I would recommend this to a friend- Pros mentioned:Feel
Bumpers are horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 5th elite controller now. I love how it feels in my hands, the real issue is rb and lb. You can almost guarantee within 3 months they won’t work properly
No, I would not recommend this to a friend Xbox ELITE controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the 1st gen. Awesome upgrade to original and more affordable. A+
I would recommend this to a friendAwesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I happy that I got controller I love it I would recommend this to all my family the staff was very helpful
I would recommend this to a friendController
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to make gaming more interesting! It’s got great handheld grips to make gaming easier!
I would recommend this to a friendDefinitely buy one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t play without it. Such a game changer and once you get used to it you’ll never go back.
I would recommend this to a friendEasy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to use the paddles. Super easy to set up!
I would recommend this to a friendbetter than the first edition
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller meets expectations. Better than the first edition.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear your new Xbox Elite Wireless Controller Series 2 has met your expectations, and that you've been enjoying the optimized level of play it hosts! We're thrilled you've noticed the many improvements we've made, and are glad you are enjoying your time with your new interface. Thank you for sharing your thoughts! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
Works great with any game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while using this controller it helped me play alot better. I would rather use this item for any game
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that Xbox Elite Wireless Controller Series 2 has improved your gaming performance! Thanks for sharing your experience; we hope you win a lot of matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Reply good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the back paddles souch better then a scuff controller
I would recommend this to a friend