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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17012 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 17,012 reviews
  • Rated 5 out of 5 stars

    Elite Device for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really loves this controller. It is an investment for someone that takes care of their items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old son loves this controller and said it makes gameplay so much more enjoyable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Paul,

      We are happy to hear that your son loves the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance his gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to it not working properly. But since getting the brand new one it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gamer controller and very easy to use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Exactly as advertised!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reallllly worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! Really worth the price. I don’t think we’d ever use normal controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing. We are happy to hear that you're a fan of the Xbox Elite Wireless Controller Series 2 and found it to be a good value. We hope you have fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice controller it's firm i like that you can customize every button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but I guess worth it, get warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for halo or Fortnite, hopefully it lasts longer than gen 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well until it doesn’t. Just like everyone I always use my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote possible! It comes with its own case & rechargeable. Definitely worth the money

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller ever. We're glad that you're a fan of its internal rechargeable battery and charging case as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Joy stick gets loose mid game

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this less than a month the left joystick is already loose meaning you have to screw it tight when you are playing a game. I play sport games it’s annoying when the knob spins when it supposed to stay still. Just bad quality for what they say is an elite. Save up and get something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great but has issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my elite controller when everything works but I've had some that had issues out of the box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for sharing how much you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you continue to experience issues with your controller, we recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems. Worth every penny. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy when on discount.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back paddles make it worth it for FPSs. Just wish it had the share button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was so excited to get this item for Christmas. He loves how sensitive the buttons are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming controller makes it even nicer that it’s wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes_yhggghf ggfettge4rtg gyhfrtgfd fgfdfg tggfthg h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller with many settings and adjustments

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Not so excellent open box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the first week. Now the bumpers are very unresponsive unless I push it hard very disappointing

    I would recommend this to a friend