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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17012 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 728 Showing 14,541-14,560 of 17,012 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice...................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the serious gamers out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to adjust and customize! It was a gift to my little brother and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect controller for COD and emulators.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you like out of the box stick drift.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, I've been through about a dozen Elite Series 2 controllers. Every single one of them has stick drift out of the box and I have video to prove it. The thumbsticks are fundamentally flawed. Xbox needs to go back to the drawing board and finally release a premium controller with hall effect sensors. Although this controller seems to be well built and every other function is great, the thumbsticks are the most important aspect of a controller since they are used to aim. This drifts so bad I cannot recommend this controller.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! My husband absolutely love his remote. It’s great for Cod

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad your husband is loving the Xbox Elite Wireless Controller Series 2. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift on 3 separate controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller until the inevitable stick drift sets in. Even tried switching to a standard Xbox controller and got 2 instead of one of these, and both those controllers started having stick drift issues in under a year. Such a good controller otherwise, like finding a dead bug smack in the middle of a perfect plate of food.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, makes gaming easier and much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming that much more effective and exciting , all the new options it has for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential to gaming hands down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market by far. Perfect and ideal for shooters and much much more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be essential for gaming! We're glad that it's enhanced your gaming experience in shooters, too. Thank you for sharing your thoughts; we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then astros c40. would 100% recommend this over astros cheaply built C40 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the original

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the original comfortable to hold and great to use for long periods of gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A big improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big upgrade over the elite v1, but the tension needs to be a little more tight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not had any issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the features on this controller, have not had any problems since I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice and feels good in the hand and has some good features but for $200 I feel like they could have done more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Generation of the elite series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller best version of Gen1 and Gen2 would highly recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad controller, not great either

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller had issues, 2nd one is fine. I'm not sure about the quality of this controller, it seems good but not at the same time. If you get it get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second gen is much better then the first gen. The triggers and response time is so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!!! I picked it up with curbside and it’s a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I do find that it would disconnect 1 out of 20 times during use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rocky,

      We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, feel, and features but this is my 3rd controller in less than 2 years. The first 2 were defective out of the box and now the 3rd one is having bumper issues. For something so expensive it should be made better. I have older controllers that cost $60 that still work fine. Save your money or get an extended warranty.

    No, I would not recommend this to a friend