Customer Ratings & Reviews
- Model:
- EP2-74428
- |
- SKU:
- 6678582
Customer reviews
Rating 4.4 out of 5 stars with 17012 reviews
(17,012 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller love the paddles on the back and the sticks.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller gives you an edge and being able to customize mapping makes it that much better
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Unopened
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it it, bought as a gift. The 1st series was a hit so this should be too.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great controller while nothing is broken. Even with lite use, some part always seems to break. I am on my second elite now.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return 2 due to poor quality definitely not worth 200 dollars stick drift out of the box loose buttons
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. He loves all the different options. Great carrying case too!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Wheels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and son love this controller. It has so many features.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
XBOX Elite Wireless Controller Series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller with extra options for gaming. Makes gaming easier on my hands.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The edge you need in fps games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I’ve ever bought . Little bit of a learning curve if your coming from a regular Xbox controller but once’s you get it down it’s hard to go back . Really gives you and advantage
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever fast acting and accurate, you will dominate with this controller
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Rated 1 out of 5 stars
Rt Thumb Stick and B button Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the controller initially but with in a few days of moderate use playing CoD; the right thumb stick would drift to the left during game play and the B button would randomly not respond to inputs
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great , my son loves the action /its has improved his gaming
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and I love the case and wireless charger
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Badly made great controller.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great controller but the build quality is awfully. They break almost yearly for me and the cost is too high.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Myuson is so happy for this remote. He is a big gamer and take pride in his products.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing it’s not worth it unless you are rich and have enough money to buy one each two or three months that’s how long it usually lasts until it stops functioning properly,it’s the best controller when it works well but it just breaks too fast I hope the build quality gets better
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Must have controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller for the Xbox X and it pairs very easily.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
Terrible QA Shipped Broken and Mislabeled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Quality Assurance DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Elite Series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time which was great, controller overall is good I was just unlucky and got a defective one. Highly recommend that you get the warranty if you can’t get that, make sure to register the controller on Microsoft’s website so that if you have issues you can send it in for repairs.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't done so already, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care




