Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Terrible Quality Assurance DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good while it lasted. Can cause corns on the fingers. Be careful.
I would recommend this to a friendDelicate and breaks easily but good when works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great, break easily. Had them replaced by totaltech warranty but they made a hassle and did not want to exchange for a new unit. Did get a new controller with the warranty at the end.
I would recommend this to a friendNot working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is not connected it startes to move on its own. The vibration doesn't work all the time. When you disconnect the usbc it act up.
No, I would not recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller easy to use.the buttons don't get stuck and great for shooters like COD Fortnite
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is a bit heavy but works great and makes gaming easier
I would recommend this to a friendAwesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved my gaming so much more. Button lagged a little, Xbox exchange it
I would recommend this to a friend- Cons mentioned:A button
It’s just ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my elite 1 controller but am not completely satisfied. The a button is inconsistent but fortunately I use the paddles. Warranty is a joke so I just dealt with it.
No, I would not recommend this to a friend Key to success
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much required for console players going against computer people.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Phil,
Your new Xbox Elite Wireless Controller Series 2 has been designed to give our players every advantage when it comes to next-generation gaming. We're thrilled you've been enjoying the precision and in-game dexterity it hosts! We're excited to hear you think it's a must-have. We're happy you love it! Thank you for sharing your thoughts. We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Button quality
Used for only one month..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for only one month and it has already broken. One of the paddle buttons now makes a loud click and the up on the d- pad also makes a louder then normal click sound.. but other then that it’s a really good controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great for FPS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great add to my Xbox series x. Has helped me improve my cod skills.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, gives me so much options when I am using it
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller worth the money. Sturdy compared to other
I would recommend this to a friendLOVED THEM!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 for my grandsons for Christmas. They LOVED them so... that's my review :)
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good cool good cool good cool nice fun I like it
I would recommend this to a friendXbox elite series 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the first one was good but this one its way better on grip and custom
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We are always improving upon our past designs, and are excited to hear you've noticed the many design changes we've made in your new Xbox Elite Wireless Controller Series 2! From performance to user interface upgrades, we've optimized the entire device. We're happy you are enjoying your time with it! Thank you for taking a few minutes to share your experience. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
No more drift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband had the first elite and loves his 2 even more. Love that the case is the charger.
I would recommend this to a friendBest Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for shooting games, not really needed for sports games or any other type of games.
I would recommend this to a friendOnly if you have the dough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced as hell but feels so great down to the last tuning option!
No, I would not recommend this to a friendImprovement from first gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love the size and the grips are much better than first gen
I would recommend this to a friend