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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17013 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 17,013 reviews
  • Rated 5 out of 5 stars

    Xbox Series X elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy controller. I love the feel. I love the charging case it’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems and works as described. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good control, too good and competitive, ideal for gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best xbox controller available if you are looking for great features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nick,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the features. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller until it breaks I’ve had to replace it about every eighteen months or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hands down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally cannot use the regular Xbox controller anymore after purchasing an elite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Control to Improve Game Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, so many variations of buttons, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be warned of open box items!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this controller for the xbox as an open item, the ticket said it was in excellent condition and that means that it works and looks like new, I purchased it at a nearby Best Buy and took it home, when i opened the item it looked like a dog chewed on the controller plus several items were missing, I tought to myself that maybe i made a mistake and it was a way more than poor condition item, it was actually an item that shouldnt have been sold, on top of that the controllers serial number didn’t match the box that it came with, so someone swapped the boxes or the controller in the store and they put it on the sales floor like it was all good. Im not saying that all the open box items are messed up, im saying that a big company like Best Buy should have their employees retrained and pay close attention to what they are putting on the sales floor and don’t accept any trade-ins that are in horrible conditions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for shooters games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very nice and being able to change pads in the back is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft X Box Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, easy to use. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler all the adjustments make a big difference in my game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and realy solid. I use it on pc and love it. Appreciate the use of usb c as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I would definitely be interested in buying another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller especially for fps. Will pay for itself with it being rechargeable.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Faulty Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons don't always register upon pressing them, if it worked it would be the best controller but sadly you should pass on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Joy in my hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best purchase I have ever done. It is quality equipment and I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are hard into gaming this controller is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, customizable, and feels durable. Great controller and works with my PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It’s great to hear that it’s working well for you. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My son loves it and I don’t have to buy batteries everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it one i updated on the xbox accessories app

    I would recommend this to a friend