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Customer Ratings & Reviews

$129.99
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Customer reviews

Rating 4.4 out of 5 stars with 17018 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 17,018 reviews
  • Rated 1 out of 5 stars

    Xbox elite series 2 open box excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and open box excellent, upon reciving it one of the back buttons where broken, and the left bumper button wouldent work. For being in "excellent " condition it sure was bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps disconnecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a open box and left thumbstick wouldn't click, swaped out for a new one, then the new one keeps disconnecting for no reason. Returned and got my money back, its not a premium controller if it doesn't function like its suppose to. Alot of other people report the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money! They wear out fast and the joysticks fail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware...best buy sending the FST-00001

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware...The Best Buy description model states FST-00008 but I received the FST-00001. My understanding is this model has lots of defects. If you have it delivered check the model#

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    This trash makes me wanna crash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the buttons did not work and I had to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller in Jan, and about 4 months later it’s not usable as the left analog stick constantly fires in the up direction. Regardless of its “Elite” title and status, the 90 day warranty is about as common as it gets, and now I’m stuck with $200 paper weight. I requested a replacement request from Microsoft, and to no surprise, I didn’t get any response.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless remote was missing parts i returned because it was missing parts and they gave me a better offer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 different controls and all have stick drift out the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Build Quality Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. The A button was iffy on registering unless you really hammered on it. Plus the sticks would bottom out and start grinding on whatever lays beneath them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to used price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a unused controller of this kind. Make sure it’s as fresh as possible for this type.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is so worth the money. Can’t go wrong with a buy like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked great in the box, i wrapped it up and put it under the tree.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elit2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the controller is good has good battery life the only down side i see is after ha eing it a whiel it does get stick drift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy will return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, will be returning, exchanged it because of the “A” button not reading input and the second one had the same issue, the right joystick was also very course around the edges like it was dropped.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    200 dollars controller?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is not working no more didn't used it that much and it walk by the self in games.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Bamboozled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought what I thought was slightly used. The grips on the left and right of the controller are coming off. This was not slightly used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a regular controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth twice the price. Didn’t come with paddle shifter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband because his old one broke he lives this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a year now. DO NOT BUY THIS! The left and right bumper just stopped responding. Now I have to press the buttons 4 times before they do anything. This is not good for any game unless the game you play includes waiting 5 seconds to do an action.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson who had it listed on his Christmas list.

    I would recommend this to a friend