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Customer Ratings & Reviews

$129.99
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Customer reviews

Rating 4.4 out of 5 stars with 17018 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 17,018 reviews
  • Rated 1 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a GeekSquad warranty as it was an open box. Of course the controller stops working right after it expires. Store closes around 8 and it looks like we share the same work schedules. I’ll just live with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best, super cool that it comes with a charging case

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left joystick already gave out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick already gave out on left side 3 months in. Now you have no stock to replace with my warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke a month after buying it. I forgot to call back for warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these controllers at the same time and both controllers are experiencing the same issues where the left joy stick gets stuck in the forward direction and the controllers disconnect randomly while playing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with it, they never included a charger for it. I had to go out and buy my own -.-

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Does not come with accessories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came dirty and damaged, I do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with steam input, and it’s very hard to use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what they wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what they wanted! White controllers that is cool 2 the kids

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Élite Control 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, it broke within two months and I’ve had several friends tell me the same

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Chris,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Xbox series s. I exchanged for white model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, Never buy Used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mixed review. The controller is great in every way but buying this as an open box was a mistake. Even though it was advertised excellent condition it came without the box, triggers showed ware and some of the paddle buttons didn’t work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable connection out the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works fine via usb but once is synced wirelessly it drops connection within 3 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left Stick Broken After 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great until 4 months into owning it and my left stick lags. It won't register max input. It only registers about 60% input. Then when you let the stick go, it sticks (virtually not physically). For $180 controller, it should last longer than 4 months. Microsoft won't replace as it is outside its 3 month warranty. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two open box controllers stated as excellent condition because they were on sale but both were defective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers and great value for everything you get

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks travel while playing the game and won’t stop

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    I gave it a chance and was highly disappointed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Ive been through two of them in a year. First one went down with a sticky/non working right bumper. I returned under warranty and received a new one. This one in the left stick now drifts and sticks at all times. Dead zones will not fix. Spend your money better and look into buying SCUF.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps with gaming and is great at what injeed it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two of these and had problems with the d-pads on both within a day of use. It’s disappointing that Microsoft would release an official product with such lackluster quality, especially considering the price.

    No, I would not recommend this to a friend