Customer Ratings & Reviews

By far the best gaming controller I’ve used. Very customizable to make it fit your play style

Good controller as long as you don’t damage it and get stick drift or the sticky bumper

Works good had it for over a month now and no problems customer service was great!!

Perfect controller with the option to add paddles atca later time

All encompassing controller abilities. Comfortable to hold. Easy to use.

This controller is so good I recommend buying it. If you have the money and want to be a better gamer.

Great controller. Comfortable in the hands the controls are excellent.

Take some time getting adjusted to the extra paddles from an regular basic controller

Feels great. No issues pairing via Bluetooth with my PC. Like the customization options.

Great when it works well the first year. Literally days after the end of the mfg. Warranty it started having stick drift. Worse still, the padals seem to be much less responsive. Hokw is a ~$150 product this poorly made? I reached out to microsoft and theyll fix it, FOR $100!

Great controller! Love the extra accessories. Nice feel.

Awesome controller. Love this Best Buy. Great customer service

Grate we love it very recommended get it for your son

Purchased this item as a Christmas gift. Love it. Would recommend

10/10 best controller to use for first person shooter

Purchased December 2019 December 2019 Right out of the box. Sticky A button, triggers seemed to be somewhat sticky. Read reviews seems to be a common issue. Eventually got better. Seems all is fine June 2020 Triggers seems to be sticky again, the vibration seems like the motor is too strong. Rattles my controller very strongly. Have to turn off vibration. July 2020 Rb is not responding but 30% of the time, and the A button is not responding as much. Triggers still acting sticky August 2020 Complete stick drift on the left analog stick. Going both up and down, they fight it out. Rb is needing hard press to be responsive, A button needs multiple tapping to make it responsive, triggers are still sticky at times. Results: lost 180$, Microsoft says out of warranty, but you can purchase a new one. BUY THE WARRANTY!!!!!! Thanks Microsoft. I had always purchased your product with confidence. But since I pretty much was told to get bent. I'm done. I gave this 2* btw because when it does work, it's great. Feels great, from the trigger locking/vibrations, the d-pad, the full customization, the stick tension. It was all Amazing for the sweet 5 months I was able to play with it. 5 months isn't worth $180 though. I'll never buy this expensive of a controller again.

Very easy to setup and use, and a great value as well

Okay so I'm giving this 5 stars because I have enjoyed using paddled controllers ever since I made the switch with my first scuff controller. The series 2 has tension adjusters on the thumb sticks which is really cool. The reason I'm hesitant on this 5 stars is because within a month of having this controller the bumper stopped registering.....or it would double tap with me only pressing it once (very annoying). However, at this price point the manufacturer has a great warranty and are willing to rectify their mistake. They even paid for the shipping. 5 star customer service.

Overall it’s been a solid remote for the last 4 years. Right bumper is getting sticky but for 4 years of heavy playing these won’t last forever. Battery being built into the controller hasn’t been an issue. Early concerns going from the Elite 1 to 2 was the battery would suck after a year or 2 and then the whole remote would be trash but it’s been good.

Love this controller I have the first version and the second version is great too.