Customer Ratings & Reviews
- Model:
- EP2-76537
- SKU:
- 6678581
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Feel, Overall performance
Very expensive but worth every penny!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller! The best quality and worth every penny. It's very expensive for a controller but once you get pass the price, its worth it, the feel is amazing and I enjoy playing games with it
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Bumpers
Good controller but has a few problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months the bumpers stopped working properly and the tension adjusters for the triggers broke off. Still a phenomenal controller and would recommend it to anyone who wants a premium controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there are some issues with it. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Customization, Weight
Could be a great controller but...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is comfortable and bit heavy. Not over whelming heavy but feels substantial in the hands. The case and components are of good quality and allows for much customization. The main issue I had with the controller was the input and joy stick drifting. It feels as if there was something causing the A or B button to stick. It makes it unusable at time. Im sure if it were to be taken apart and cleaned, it would likely work fine but for a controller that retails at $180, you would hope these problems did not exist.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Premium feel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have for a long time been very displeased with XBOX controller that were manufactured by Microsoft. You ended up paying a premium price for a product that was anything but. They would malfunction after a marginal amount of time, and even physically break with little wear and tear. The Elite 2 is proving to be a step in the right direction. The premium build quality and vast amount of customizable features make for a very well made, and well conceived controller. USB-C or wireless charging by way of a docking station that is provided are great additions to improve the value. The down side is really the idea that it takes over $150 of a price tag for Microsoft o provide a quality controller option. But at least it's a pretty good one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a premium product for you and that you're enjoying its updated design and features. We hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Feel, Weight
Solid and rechargeable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly like the weight, and feel. It doesn't come with the paddles or dock but you won't miss them.
I would recommend this to a friend Great controller for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have over 10 controllers for my xbox and this is by far my favorite for value. Solid contolller ans i love the grios and the fsct i dont have to oay for paddles i dont need. I alresdy have a black wlite 2 so i can seap out paddles or parts with that kit as needed.
I would recommend this to a friend- Pros mentioned:Overall performance, Weight
Elite is the proper title
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best controller and you can feel it. from the weight, to the upgraded features, like rechargeable, customizable, and durable!
I would recommend this to a friend - Pros mentioned:Battery life
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product connectivity was perfect for eat i needed and i havent had to charge it yet
I would recommend this to a friend - Pros mentioned:Customization, Overall performance
very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works like it is supposed to. Great looking controller with many options. Like the ability to set up between platforms.
I would recommend this to a friend - Pros mentioned:Weight
Feels great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the weight and grip on this controller. The pads come off for washing if needed and you can change the feedback on the triggers with buttons on the back
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great responsive controller and very durable. The paddles are in perfect spots
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the upgrade from the standard xbox controllers
I would recommend this to a friend - Pros mentioned:Battery life, Customization
Well made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having more options to customize. I feel the price is a bit high for the value of those buttons. Battery lasts long and charges easily. The remote is well made.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over a year of use, and still loving it.. no stick drift either!
I would recommend this to a friend - Pros mentioned:Customization
I Like this controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the interchangeable D-Pad and removable triggers, It took a while to get use to setting up the different profiles and programming them but over all I like it.
I would recommend this to a friend - Pros mentioned:Feel
The best controller made!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller Perfect feel and size. Lots of mapping switches to any buttons.
I would recommend this to a friend - Pros mentioned:Customization
Controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller. Gives gaming a whole new appearance. The specs and grip and everything u could want for a controller this has it!!
I would recommend this to a friend - Pros mentioned:Battery life, Feel
Much better than older controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely an upgrade from standard controllers. The battery life is much better and the overall feel is better as well. Definitely worth the upgrade.
I would recommend this to a friend Xbox elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller the grip the easy exchange of paddles
I would recommend this to a friend- Pros mentioned:Feel
Elite
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great if you already owned an elite series 2. Recommend the warranty
I would recommend this to a friend