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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 16,985 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller, even better battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i went a week without charging it. Also very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this elite controller. When I saw it, i knew i just had to get it. The color scheme is so dope and so much better than the black one. This controller come with so the extra paddles and stuff but you can go on Amazon and buy the whole set with the case, charging base and and the paddles/thumb sticks. If you want a different feel and look, i would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the decision and bought the Elite Series 2 controller and wish I bought it years ago but for the price I was able to get it for couldn’t say no!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only controllers I'll buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only controllers I will buy yes sometimes they have problems but I won't buy anything else they're sturdy they're made with the best components and if you have an issue with it you send it off and they fix it for free or you get a brand new. I really think these are the best controllers on any platform.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent. I would really buy it again. It's very durable and very sturdy. It still works as if it were the first day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one the last one I had it for over 2 years I guess I’m one of the lucky ones for me it’s a great controller

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle. You can customize. Great control..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Yesss!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really stable. It feels good, very heavy. The charge lasts a very long time. It’s definitely for pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves how easy this controller is to navigate between different functions. The battery charge lasts forever it seems, and the ergonomics are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Is okay controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my 3rd Elite 2 controller. I actually returned the last one. So xbox controllers feel good on hands. But they have a a lot of drift on their stick. Yea thats not from using the controller it comes with it. At least the ones I owned had that problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controllers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I've ever used and currently still remains as my go to until I find an equal or something better.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was just fine but the top buttons were sticky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband -good product & great gift for the video game player in your life

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not for average Gamers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Series 1 and this is def an improvement, it feels heavier to me. Also the wireless/plugless charging makes it so much better than the series one. It also feels tighter to me, could be a placebo. Using it on my XBox Series XX with no issues. Best to get this when it goes on sale as the price is steep. Should be included as an upgraded option when you purchase the new X Box Series X. This is really for those who need it not your average gamer to be quite honest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good if you’re lucky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left Bumper broke and theres is moderate stick drift on both sticks after 4 months of use.. outside of warranty date. Controller feels very high quality, looks and feels great but just doesn’t seem to function so. I’ve never had this many issues with my past $60 Xbox controllers. Disappointed their premium version is a downgrade in reliability.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Arturo,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play FPS and sometimes I get stuck drift after a year or so. It's great to have insurance on Best Buy's products and the replacement is always super smooth and easy. Best controller hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller for Xbox and the paddles make it easier to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series 2 is better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my worn out elite series, with the new version. My old unit had played hard! This new series 2 has great new improvements, also the new unit is not a duplicate. You can not swap parts from the old to the new. I have my original fitted with round top sticks on it, the new unit only allows one of these, on one side or the other. You can not use the old sticks or any other remove able controls. So yes I love it for being well made, but just not compatible with the older elite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you're a fan of its updated customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    8 month review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was great, felt very nice in hand battery last long time but joy sticks have started to go i am an average gamer....LB button works if you press very hard...left and right stick both have drift cleaned it out before never dropped always stored in charger case, if you buy this remote 100% bu warranty worth every penny will be replacing asap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Even better than the 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after owning elite 1, lived up to expectations and more! Really comfortable and has a nice grip, strong also!

    I would recommend this to a friend