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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 16,985 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive, but ultra comfy and great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. But this is really one of the best controllers out there that won't developed a drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Elite Controller Series 2 is like, legit amazing. It's got these cool adjustable thumbstick things, a grip that feels awesome, and you can totally set up your own gaming profiles. Plus, you can switch it up with different thumbsticks and stuff to match how you game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Highly Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. This is my second one, it would receive 5 stars, but with frequent use over a couple years the wear and tear is extreme, needing to replace it. So great product, just be prepared to replace it if you are a heavy gamer. Highly recommend regardless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, but bumpers break easily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great, and the paddles on the back were able to work with rebinding native keys, but with the default configuration I was also able to use Steam controller configuration to rebind keyboard and mouse keys to the controller. It had everything I wanted, and it handles very well. But, after about 6 months of use, the right bumper broke, and because I didn't purchase a protection plan I now have to repair it on my own, or just deal with a broken button. I read reviews online about "just rebind the RB to one of the paddles," but come on, no one wants a broken button, and it shouldn't have broken this soon in the first place. I read online that this was a problem with the series one controller, and apparently it hasn't been fixed in the series two. If you buy this, make sure to get the protection plan, because chances are your bumpers are going to break. Other than the bumpers, I've had no problems with the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller over a year and have had no problems with it. I’m just an average game player so mostly bought this controller because I was tired of having to purchase a new regular controller every year and hoped this one would last longer. So far it has not disappointed. It is heavier than the regular controller but that doesn’t effect my opinion of it as it is still fairly comfortable to use. I like that you can swap out the controller sticks easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the unique design and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that it doesn't disappoint! Thank you for sharing your experience; we hope you continue to have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Excellent Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly other than the stick drift that happens to all controllers eventually this is the best xbox controller. I would recommend you get the warranty with any new controller. I would have given it five stars but that stick drift is a nuisance.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller, with shotty app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is solid, except for the slight stick drift which I assume is a product of my mishandling of the controller not a fault of the controller itself. The software however is terrible and left my controller unable to be customized for a few months while I waited on an update to roll out.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously love it. Thought it wouldn’t be that much better but the red really pops in this bad boy. I think it feels better than my all black series 2 I got when they came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers. These are the only controllers I will use while playing Xbox. Once you get accustomed to them, they are all you will use.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best Controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on market. All the internal setting that could be adjusted make a difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier you think your new Xbox Elite Wireless Controller Series 2 is the best interface on the market today! We're proud of the package we've put together, and are excited you've found it suits your needs as a modern gamer. Thank you for sharing your feedback with the community! We appreciate your insight, and are glad it was a good investment for you and your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's expensive, but definitely worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really quality controller - love the grips on the handle and the swappable pieces are so easy to switch. also love the internal battery rather than having to switch batteries out. You really feel the step up in quality from the base model to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the basic wireless Xbox controller. I believe it was worth the money. Feels great in my hands, and I like having the option of using paddles now. There's also the ability to change the D pad, as well as the knob's with different option's which come in the package, along with a nice protective travel case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried scuff and turtle beach. This is the best controller all around save your time and buy the pro controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fire works perfect for games like Warzone etc..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Xbox Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people have complained about the build quality of this controller. I have not had a single issue and think that it is way better than the default controller included with an xbox. It has a great weight and easily swappable joysticks, d-pad, triggers and everything. The ability to adjust the length of the trigger pulls is a great addition as well as the tension adjusters for the joysticks. The rubberized texture feels extremely good in the hands too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that its design has enhanced your game experience. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox Ellite. Worth every penny. I would recommend getting the full kit with the charging dock, paddles, and case if you don't already have them though. This only come with the controller, one set of thumb sticks, and a charging cable.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Does the job for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers as I don’t have the need of the more expensive controllers. Only thing I notice is the buttons and joysticks can stop working after a year or more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all day long have no issues with it love the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market imo. Would definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but little expensive considering it doesn't come with the extra buttons it's specificity designed for. You have to buy the case that comes with the extra sticks and buttons. Some metal parts instead of plastic. Works well and feels solid.

    I would recommend this to a friend