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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 16,985 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Improvement, but still needs tweaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series 2 Elite is a much needed improvement over its predecessor, but still not perfect. The thumbsticks are still too easy to accidentally knock off, and I personally think the rounded ones should be smooth. Some pros would be the built in battery life is impressive, and it has 3 customizable control mapping options. The extra paddle buttons don't get knocked off as easily as the series 1 controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it for the most part. We hope you have fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and it’s still working great despite using it every day and accidentally dropping it off my bed once. Sturdy and great for competitive games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels well built, has great battery life and very customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for pro gaming and durability Great build

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on it, would recommend if you want the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Red Elite series 2 controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Elite series 2, this will be a nice addition to my Xbox controller collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller Highly Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Xbox Controller I've ever had. I fortunately got it on sale at a great price. The controller itself is the perfect shade of red really put together quite nicely. The packaging itself was very neat and clean. Though most importantly the functionality of said controller is more than ideal for any game. The layout of the controller with extra buttons and quicker response time is ideal for any game. Overall i highly recommend everyone to upgrade to this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good they are reliable they tend to not last as long as the old school ones but no one makes things to last 15 years anymore. I would say they are still the best option out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox have had for a long time dropped a bunch and has no stick drift top quality

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ethan,

      We're happy to hear your new Xbox Elite Wireless Controller Series 2 has withstood your stress test, and continues to deliver next-generation performance, even through long hours of hard gaming! Thank you for taking some time to share your thoughts with us. We've built your new device to be sturdy and reliable, and couldn't be more excited that you've experienced its durability first-hand. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good even for casual gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it came with the pieces and stuff but it didn’t. That’s my fault for not reading it correctly lol. Good product overall tho. I’m not a big time gamer and I’m glad this one is fairly simple to use. It definitely has helped me improve my firing rate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller lasted a long time. I have two now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it .great battery life, exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll put together controller. It works dont expect magic

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how heavy it feels, the grips are nice but quickly start losing their friction abilities after a few uses. The only other problem in have is the size of tge controller. It might just be me but it just needs to be bigger i feel like.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to customize. The perfect controller for anyone looking to get the edge

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The superior performance and user interface upgrades included with your new Xbox Elite Wireless Controller Series 2 are truly remarkable. We're excited to hear you have gained an edge in your gameplay thanks to its configuration! Thank you for sharing your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    An excellent piece of hardware *but*

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller on the market. Some nice improvements on the original, especially the internal long lasting battery and adjustable thumb stick tension. That being said, I unfortunately got one with somewhat busted thumb sticks. Super jangly and loose, noticeably more so than my old and well worn elite series 1. I guess some controllers leave the factory better than others. I’ll be using my geek squad to grab a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love/Hate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy video games so having this is more like a “collectors” item. I love that the controller is customizable. However, it’s not a must have. If you play COD/HALO/PUBG etc it could be useful. Parents, if you don’t have the money to spend on this, try and reason with your child before purchasing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Comfortable in the hands. Feels good to use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satified with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality item, works great and comfortable for your hands

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Rather a Scuf

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt buy one of these again. Didnt like the position of the rear paddles and how far they stuck out. The controller also got stick drift super fast, still in the return window. I was lazy and dumb and didnt return it. I ended up sticking with it in hopes I would get used to it. I ended up giving up on it and buying a Scuf controller. Scuf controller rear button placement is so much better in my opinion. I could not get used to playing with the 4 huge paddles on the back of this controller.

    No, I would not recommend this to a friend