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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 16,985 reviews
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the paddles on the back does take a little getting used to, I’ve accidentally pressed them a few times. Mapping the extra paddles and learning how to use the profiles does take a little bit of patience, but works great once you get the hang of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and holds up very well. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent controller, not excellent price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers. Would have liked for this to come with the accessory pack, but it’s still very good, if overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller not complaints as of now 1 year later. Decent battery life, responsive for game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels really well and very premium

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, expensive and with a flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller is quite good, albeit very expensive. The shorter paddles that require more pressure to activate is a huge much needed improvement. The 3 levels of trigger locks is nice as is the 3 different on controller profiles. As for the adjustments of the thumb stick stiffness, I don't think this is a feature most people will use and is more of a gimmick. The biggest issue for me is the grip material used on the controller. The grip material actually slippery. This is something that everyone complains about. I don't understand why Microsoft used a slipper material. If you can handle the slipperiness of the controller it is an excellent controller. For me the slippery grips is too much for a controller of this price and is why I will be returning the controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    A Solid Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of options and things you can do with this controller, I personally enjoy it compared to the typical regular Xbox controller a person can get. Me personally however, I waited for when there was a sale going on for Best Buy, or if there was an open box version available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Great customization for a personalized easier experience - Very durable inputs but edges of rubber tend to unglue. - Thumb stick grooves go away slowly - Glues for grips way better the Elite 1 (I Play a lot)

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good but still needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, but the quality with the buttons are hit or miss. I believe there was a lawsuit against M$ over button issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with no stick drift. The customization for the front and real buttons are a game changer. The adjustable dead zone for the left and right trigger buttons reall help with fps games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, bought one 3 years ago and the additional accessories and case are worth it. I lobe being able to keep my controller . I do prefer this color other than others as well as it fits me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, good build quality, love the metal paddles on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    makes gaming better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a few of these for myself and friends. great feel, great customization and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you and your friends are enjoing the feel and customization options. Wishing you all happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    The Good, the bad, the ugly, the series two.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing to replace my series one elite controller, I was able to get in an order for pickup for the series two. And while I haven’t encountered any drift issues, I have a sticky/defunct A button. So now I have one dedicated paddle after doing some remapping of the paddle controls to manipulate the function of the A button. It’s not ideal, however it works in a pinch, took some adjustments on my case, as I had not used the paddles on my series one. Lucked out on the left and right bumper/trigger buttons as they all work without a hitch. I do like how you can adjust the tension in the control sticks a major improvement over the series one, though I do see this eventually leading towards drift issues, especially since I have mine pretty much as loose as possible, FPS and the like, gaming pretty much faster/wider range of motion. To that end I did get geek squad coverage, should a drift issue arise. I can understand why the price may be a no go for some, but if you’ve got a Series S/X, then why not have a controller on the same par (more or less)?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there is an issue with the A button. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome i highly recommend this for anyone that's a gamer. I also recommend getting the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Incredible feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel of a controller. I love the elite back buttons too. The interchangeable joysticks are great for longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elie controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one i bought it love these beefy sturdy for my large hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control I ever owned! This is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller elite series 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always play with this controller never fail me I love the back bottoms

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The battery holds its charge. Comfortable to hold while playing gamea.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerry,

      We're happy you are enjoying your new device! We've designed your new Xbox Elite Wireless Controller Series 2 to offer our users the in-game control they need, while hosting a comfortable and user-friendly interface to improve the overall experience. We're thrilled you have found it to be the perfect addition to your home setup! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft