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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 16,985 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Good controller but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Gaming like a Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel, the connectivity with Bluetooth, this made my gaming experience for Cyber Punk next level. I would recommend this to a friend, I was even able to change out the triggers with the scuf brand I bough off Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Is it worth the money?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a standard xbox controller and you can feel the quality difference. The built in rechargeable battery has a impressive uptime. I also really like the swappable sticks and the adjustable triggers. Very nice unit and well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    GREAT CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, best controller for Xbox users

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    A must have for an improved gaming experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything about it is awesome. I can program it to different games. It feels great! I love the storage unit and that it is rechargeable. This is a must have for an improved gaming experience.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the elite series 2 controller. The only thing I can say is, GET THE WARRANTY!!! I highly recommend it, these things do break. We use them alot and even though they should last longer, they do not. The bumpers start going on them, joy sticks drift alot, mine drifts out of the box lol. Just get the warranty and u will love your controller, if you don't you will be out 180 bucks sooner than you would like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller great ergonomic feel - proper weight. very comfortable to get the most enjoyable performance possible. the bottom triggers give me the gaming edge i always needed. a musty - fully reccommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller best controller on the market bit pricey but worth it if like to play FPS

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been asking for this controller for a while and though I don't quite understand all the different things it does he was thrilled when he opened this up on Christmas. It was his favorite present and he has been enjoying it since.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not Elite at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower quality than the standard controller. Known issue with the RB/LB buttons and the joystick will drift. The buttons will slowly require more and more force to push until they become completely unresponsive. The joystick has a tendency to move the opposite direction when it rebounds if you let it go. For example, pushing far to the left and let it go, it will bounce to the right. There is an active lawsuit against Microsoft. In response, Microsoft has extended the warranty from 90 days to 1 year. This was also an issue on the previous generation of this controller. The extra warranty does me no good 13 months after I bought this. The nice part is the rechargeable battery. The customization of the joysticks and such is ok but not a major feature to me. The ability to have multiple profile settings is very useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better than series one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use series one paddles is lighter case recharges controller better grip and feels like it is smaller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're thrilled to hear that you're enjoying the comfortable grip, sleek design, and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Most Comfortable Controller You’ll Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable and customizable controller I have ever used. I bought this on sale for $130, and don’t feel that I overspent for what it is. I probably would not purchase at full price, as there are better options in that price point. I’m using on a PC, and it takes a bit of customization to get it right. But there is absolutely no lag when paired via Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hands are very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller size fits my hands better. The programmable keys are sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ive used! And The deal I got was better than any other store. In fact it was the best! BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s okay but gamesir is better. already had a problem with elite within first month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have ever used. It fits in my hand perfectly. Conferable after a long play session and the programmable keys are a must now

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Good product with a big downside

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. However, at first, it did take a little to get used to the feeling in the hand coming from a regular controller. However, when I'm playing FPS games, I can definitely notice a difference and cannot go back to a regular controller now. I will say the reliability of this item is not that great. Only 5 months in the bumpers are not as responsive, sometimes not at all. I would say this is worth the price, but just be aware of the longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller! Extremely customizable and feels absolutely perfect

    I would recommend this to a friend