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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 16,995 reviews
  • Rated 4 out of 5 stars

    Got a dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre Ordered as soon as it was announced, waited months for the release, and the right thumbstick jams... All other functions worked. The paddles are wayyy smaller on the Series 2 compared to the original, But this controller overall feels better. Also the rubber grip wont peel off version 2. The front and back shell are textured now, vs glued on rubber grips. Going to exchange for another one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My child is happy with his controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know anything about games or controllers, but my child loves it. He tells me that with this controller he was able to play better which gives him an advantage to win the games and it saves me from buying batters. He also said that he can play and charge while using it. Battery life last for hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Julie,

      We're excited to be a valued addition to your son's gaming setup, and thrilled he has been enjoying his time with his new Xbox Elite Wireless Controller Series 2! The in-game control it offers is truly unmatched, and we're happy he has seen an improvement in his gameplay thanks to his new interface. We're glad it was a good investment for you! Thank you for sharing your story, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for the Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there much more to say? Its the best. It blows the Dualsense edge out of the water. Not like youre cross shopping the 2 controllers if you have an xbox but the Elite controller 2 is the best controller for the XSX by far.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Better than the first gen Elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen Elite controller and had to have it warranted out three times. Luckily this last time the new Series 2 came out and Best Buy swapped it for the new one since the Original Elite is sold out and discontinued. The old controller would disconnect a lot and the left stick would just wander without moving it. Great upgrade and improvements

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    The best premium controller out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not without its faults, this controller is the ultimate package compared to anything else out there. It will take your shooter game and kick it up several notches. Mine had a sticky “A” button, but after 1,000 presses or so, it was normal. These controllers are known to have suspect life spans, so I’d recommend the warranty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear your gameplay has been taken to that next level! We appreciate the feedback, thank you for taking some time to share your experience with us. We agree, Xbox Elite Wireless Controller Series 2 really is the whole package. For any issues or warranty coverage questions you may have, we suggest visiting the following link to the latest info and product troubleshooting guidance: https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Improvement on the first one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first elite controller for a long time and really liked the controller, but it had a tendency to break with the rubber coming off and stick drift. This controller is a direct improvement on the first one and is so good so far. The buttons and analog sticks are much more responsive and customizable. Perfect for FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten many different types of controller brands. Gotta say that this was on my #1 spot on my list immediately. Just needs a little more customization when it comes to button binding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my grandson - I love the elite series 2 controller! The case it comes with works really well and is very high quality and protective. It's very convenient that I can charge it in the case. The charger is very long to and can be used while playing. The buttons and customizations are very cool too. It adds a different feel to gaming when using the extra buttons and customizations. 10 out of 10 controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be a good controller in the month I’ve owned it. The paddles on the back side take a little bit to get used to, but once you get used to it things can be done much quicker. I like the ability to change out the d-pad and the joystick pads. And the case is really nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Controller in My Opinion.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I have ever used. The 4 paddle option makes it so easy to customize movements and re-mapping everything to my way of playing the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good build quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option if you want a premium feeling controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Can’t complain. Very satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller highly recommended, I play competitive better now

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better Than the Rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, along with the paddles, takes gaming to another level. If you play any FPS, I recommend buying this controller as you can fine tune the entire controller to your liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great open box buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for an open box deal def recommend them, just be sure to open it and check everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars. Amazing charge, awesome attachments and nice case

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Great control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight and feel to the controller.Lots of customisation

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice, the feel matches the higher price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid feeling upgrade from the original elite (which is still great). The series 2 feels tighter and lighter in your hand, has a much better updated case and charging cord. Love this controller will not use anything else, and am an avid daily gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Xbox elite core 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this so comfortable to use. The color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and great customizations. It lets you adjust so many pieces and especially for racing games and throttle control.

    I would recommend this to a friend