Customer Ratings & Reviews

Brought this for a teen-ager as a gift. No complaints so I can't complain. It works.

AMAZING! Had to have it. Works great, feels great.

Son loves it . It has new features that he likes. Not crazy about the price, but it is what it is. This was a Christmas present. People have said to watch the flippers on this remote because they break. So we will see how long they last.

Incredible control with many customization modes and good response in games

Amazing controller to have, very customizable and great feel

Fantastic controller with excellent preset options, alternate triggers and battery life. Switched from buying direct ( this is my 6th controller) to Best Buy as RB inevitably fails and Best Buy protection plan is the best.

First off, I love this controller. This and the Series 1 are phenomenal. Problem is I've had to return it twice and the Series 1 (6 times). First Series 2 purchased in October, problems started in January. I dealt with it until March. Returned for refund because they were backordered. Got a replacement on June 5, 2020, same problem started on June 11. Returned. Didn't buy another one. The problems I encountered are as follows. Stick Drift. After using controller, I set it down and approximately 10 seconds later, the cursor would move on it's own. This was also a problem on the Elite Series one which I had to return about 6 times over 3 years. That's ridiculous. And to think the Series 2, costing $30 more than the Series 1, has the exact same issue. A second issue I had was sticky ABXY buttons. One press might register multiple presses. This started out of the box and I was hoping for a firmware upgrade to fix the issues. If Microsoft gets their manufacturing issues sorted out, I'd purchase again. If not, I will not be buying another one. And I do not recommend It.

Good improvement with the battery and Bluetooth. As far as “physical” upgrades go, if your gen 1 Elite controller is still performing well, then keep using it. This is for those who need to replace their gen 1 or for those who are looking into getting an Elite controller for the first time.

I’ve had this for a month now and It’s the best controller I’ve ever had. I don’t plan on buying paddles, but the handles feel very comfortable and the customization of how far the triggers go makes the experience feel much more snappy

This controller is a huge step up from the regular controller provided with the Xbox! The bells and whistles are totally worth it and the case is that final magic touch. I’m a streamer and sometimes travel to game and having a cased controller is like having your cake and eating it too! Well worth the money!!

My son uses this for xbox and pc. It works great and he loves it. The paddles add extra customizable features that only this controller offers. It's expensive, but well worth the money.

My favorite controller. Has been working flawlessly since I got it and I couldn’t be more satisfied!

Haven’t had a problem with stick drift yet after heavy usage for about 3 months now. I had a scuff I was using before that didn’t last up to what my elite has.

Great controller, love that i can switch out any of the pieces when i start gettinf stick drift. Alot easier than having to buy a new controller every time.

Wonderful controller. Love it. Best thing ever. Wow.

[Employee of bestbuy] This controller is great for the longest time I swore I’d never spend this much on a controller…it’s worth it! It feels amazing in the hands-very textured and has a great weight!

Great product and it comes with many benefits. Try it

Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

Great controller, recommended upgrade ocer the factory xbox controlller

For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!