Customer Ratings & Reviews

My controller gave me an advantage in games. I felt powerful destroying my enemies. They couldn’t stand a CHANCE!!! Will buy again if it breaks. Thank you elite controller.

If you like the classic feel of Xbox controllers with an upgraded feel, then the Elite 2 is for you. Though the warranty plan is recommended as most times these do start wearing out.

First controller I bought had a joystick that was crooked, (open box special) upon returning they quickly swapped me out for one that was not defective.

I going to go ahead & give this item a good review, this is my second one. First one was great & then out of no where the right bumper started double clicking, I dealt with it for a little, however at $180 for a controller, it better be flawless & I didn’t have it but for like 2 weeks & it’s malfunctioning. I looked up online & that’s where I found my issue & others. I returned it to Best Buy & as normal they exchanged it for me with no fuss. So far the new one is working correctly, seems the face buttons need to be pressed with conviction, however the entire controller works, the craftsmanship & functionality is great & this could be the greatest product ever, if Microsoft can just fix the software & hardware issues. It’s crazy how all over the place the quality control is. If this controller goes south, I will be looking to get a refund & just buy a good battery charger & battery setup for my plain jane Xbox controller & call it a day, that controller still works great

Great controller and has a lot of functionality. Only conplait is the price. Not worth the price. Would be better buy at a cheaper price.

Amazing controllers will not disappoint I recommend to anyone who is looking for a controller

Amazing, my husband loves his controller. More speed, great design, soft touch and longer battery life. Working on other settings to be implemented. Too busy working!

This thing is awesome and I don’t even take advantage of half of the features it provides. It is very expensive though so I’m still waiting to see how well it holds up and for how long.

The features on this controller are great and the battery life lasts along time

Great hand feel, good response, and nice looking. Be prepared for some weird glitches starting out if you use this with a PC and Steam and Windows 11. I've seemingly settled mine down, but when I first started using the controller, hitting the "A" button would open the Xbox game bar...usually in the middle of the game I was playing...usually at the worst possible time. It's a known issue that has mostly been sorted out. That said - the first time you run into these kinds of issues will sour you a little on the controller. Price point is too high. This is an $70-80 controller in my opinion. Still good - just spendy and can have a lumpy first use experience for PC users.

It was hard to justify 180 dollars for a controller. But once you hold, and feel, and play on an elite series 2 controller. It will be worth every penny.

I have these congrollers and love them. When they go on sale for this much, I grabbed another. Just in case I ever needed one. That’s how much I like this controller.

Love this controller. Very comfortable for multi hour long sessions. I use this on my desktop gaming rig after adding a small bluetooth receiver. Highly customizable, but after picking the stick options I wanted I haven't really switched them out. Nice that it is rechargeable too. Would buy this again.

So much better than a regular controller, the paddles and adjustable sticks make a difference

Does the job, haven’t had any complaints. Good item

Release smooth touch feels really comfortable in the hands would recommend

Only gave it 4 Stars because this is my 3rd one. It's definitely the best controller out there. But always seems to break a year or 2 down the line. I literally use it and set it down. Never throw or hit it. It's either the directional pad sticks, right bumper or stick drift. Frustrating because it's not cheap. Get the extended warranty.

I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

Excellent product!!! I bought this as an open box item and have had zero problems with it!! The controller is awesome and the customer service was excellent.

The paddles are smaller than the series 1, so it took a minute to get use to, but they do feel better, and you can set the controller down without one of the paddles hitting your desk, which happens on the series 1. Also having a rechargeable battery is great.