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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16999 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 16,999 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A little pricey, but worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, I would recommend buying the protection plan just in case it fails, but I honestly love everything about this controller to include the 40 hour battery life. I take care of my things and I haven’t had any issue with the controller itself

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have earned your recommendation! When it comes to next-generation interfaces, you can do no better than your new Xbox Elite Wireless Controller Series 2. The in-game control and precision it offers is truly unmatched in the space! We're happy you've been enjoying your sessions with it. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent replacement core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for if you already had a fully-kitted Elite controller that was starting to show signs of wear of Stick-Drift.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far. I have stick drift already, but i upped my deadzone and its good now. This is my second one. My first elite had massive stick drift. This ones good. The controller feels really premium and i really like the trigger stoppers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jake,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty, so if you run into any more issues please reach out to Xbox Support for assistance. Contact our team here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Version two is a step up from the original elite controller. High quality everything down to the rubberized feel. USB c makes this controller something that should last much longer than the original as this was a point of failure in mine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the Xbox Elite Wireless Controller Series 2 and its comfortable feel.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Switch from a different brand custom controller that started falling apart after 6 months! As soon as I opened this one I noticed the quality was much better! The ease of setting up your custom button profiles and switching between them is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    My favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great in my hand and i love the replaceable components a lot more than i thought i would . hair trigger is also awesome

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elite all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller is the only way to go. The triggers are worth it alone not to mention the weight of the elite. It’s a hefty controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the receivers eyes lit up when they received it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller should have been shipped standard with the Xbox Series X. It makes the whole system feel more quality. Good adjustments on the triggers and sticks.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Still worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the elite controller helps out with a lot of games by allowing you to keep your thumbs on the joy cons at all times. The only thing I recommend is getting the protection plan since the buttons will wear down pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Easy to take apart and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 17-year-old son. He says, “It’s great!”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game On

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson dropped it the first day, and buttons fell off -- but the surprise was when the buttons easily reattached magnetically.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality!!!! Great Price!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller used and I tell you got the same quality as a brand new one for considerably lot less!!! Love buying from Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away by this controller. First time user of an elite controller and I'm not disappointed. All buttons work well and smoothly. I love the trigger adjustments. Although I'm a bit confused when it comes to the paddles and how to set them. Its definitely worth buying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Javi,

      We are happy to hear that you are impressed with the Xbox Elite Wireless Controller Series 2. We hope everything continues to run smoothly. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    if you already have the extra peices great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had two regular elite controllers and have love them through and through the only complaint is the years if use ending in stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the time I had bought low quality controls, now that I have this I can say that when you buy quality you feel the difference. Much more efficiency, high battery performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great!! controller works great!! Does everything i need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Controller. These are made sturdy compared to the plastic ones that come with the Xbox. The customizations with the back panels and you can even change the color of the center X.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Definitely a good gaming investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller unfortunately it doesn’t have mechanical buttons like the razer wolverine i love the controller I hope Microsoft will incorporate mechanical buttons with the series 3 which I hope comes along soon

    I would recommend this to a friend