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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 17,001 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Upgraded controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying an upgraded controller. Stock controller was drifting badly. There are multiple settings on this. I have no idea what they’re for, yet. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and absolutely love it, I upgraded from my Fusion A pro controller and this just feels higher quality and better.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid controller and feels great in the hand, the one downfall is when it gets stick drift and you’re unable to fix it in the settings. Other than that the controller is worth it given the hefty price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and construction of your Xbox Elite Wireless Controller Series 2. The limited manufacturer warranty for this controller has been extended to one year. If you're still experiencing an issue with the thumbsticks, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Got Better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning and using the original model quite a bit the update to the original Elite model is outstanding. Even down to the quality of the home button with the more tactile click shows the patience and enhancements in design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its improved design and enhanced customization features, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Much improved from the series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction is very sturdy. I only use one of the paddles under the controller but it gives you a lot of options for customization. Its a bit pricey for a controller but well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible piece of gaming equipment. I feel like a true professional using this controller and would recommend to ANYONE who wants to use a controller with paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My husband loves it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a little boy when it comes to playing video games lol. I recently got him an x box one for his birthday and it only came with one controller so I purchased this controller as a second controller and now all his homeboys have bought one cause they love it as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joey,

      We're thrilled that your husband loves his new Xbox Elite Wireless Controller Series 2. It's great to hear that his friends are enjoying it as well. Thank you for sharing his experience; we hope he has a lot of fun with his Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, its elite and its a good feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the red and blue elite series 2 controllers came out and I had to get the red elite series 2 controller! Theres no going back to a stock controller after having one of these !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller that you can own for the Xbox. Period. It doesn't come with all the components of the Elite, but you can purchase those add-ons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device it’s amazing I love it, comfortable, easy to use and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard on controllers. This controller lasts for a long time! It’s the 2nd one we have bought but the first one lasted 3 years and a normal controller that comes with the Xbox lasts him about 6-8 months. He loves the buttons and being able to personalize it to what he wants

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimberly,

      Thank you for sharing your husband's experience with his new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a durable performer and that he's loving its many customization features. We hope it helps give him an edge in his gaming.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a console player and use this i promise you will become a better player. However once you get used to this controller its hard to go back to regular

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not your best bet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its a bit heavier, the paddles are nice at times but get in the way at other times. This will definitely get stick drift.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts about your new Xbox Elite Wireless Controller Series 2. If you run into any issues with it, the limited manufacturer's warranty for this product has been extended to one year. Contact our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sales rep recommendation for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new controller. I was so happy the sales rep mentioned open box options and this purchase was a great decision

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels to built of decent quality. The only issue that I really have from time to time are the button presses not getting registered. A bit buggy every now and again but still an overall good controller.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Must have controller for PC or XBOX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a pro gamer then this is a must have for PC or XBOX. Just giving 4 starts because it's still too pricey and would like to see some more dynamic designs of the controller than the classic skin it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. My original pro controller broke and I didn’t want to buy the full set and this thing came in clutch. Was the same great controller for a better price:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never go back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a day or two to get used to, but now I will never go back using a regular $59.99 xbox controller. It's a great remote, especially when you can charge it and not buy batteries. The price is a little too bigh but usually, they have them on clearance, which then brings it to a fair price for what it is

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolute must buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take your game to the next level, this controller is an absolute must! The configurable buttons, paddles, triggers, and sticks allow you to take over the competition on any game you play. The battery lasts for days of play and it doesn’t lose sync with your console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that the Xbox Elite Wireless Controller Series 2 has enhanced your game experience! We're glad that its customization features and long battery life has given you an edge on the competition. Thank you for sharing your thoughts; we hope you win a lot of online matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft