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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 17,001 reviews
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Great but faulty controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it doesn’t break. Really like the built in battery. Feels good during long play sessions and the finger paddles on the back are programmable and are excellent in games such as PubG. I use the paddles set for consumable items which makes healing and buffing on the fly simple between shootouts. Have to give it a negative review due to the fact I’ve had to warranty replace it once after only a couple months of use and the buttons and thumb sticks went bad faster than a standard controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer beware best product for gaming , anything pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller it is a perfect pair to my pc and cloud gaming controller the replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sweet controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and reliable and sick looking. Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daaaa Controller is pretty good for competitive games and customizable triggers and buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Accuracy playing Halo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues thus far, it has helped me with accuracy in halo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller at Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller Good Price. Would recommend to anyone looking to add to your system.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 4 out of 5 stars

    My favorite controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller, sometimes brand new product can be defective but bestbuy has 15 day return policy to accommodate for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jfjdiwkenfmjvjd

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuckoos Janie. Hehejejuefjdlwlnfjcnfnf iejwkwoekvjdj

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A button is a little sticky. Feels good to play with. Overall good controller if you are play alot but i would buy it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Cumby

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers alright, after a couple months of some good wear. Buttons were getting stuck and joysticks were not turning or pressing in well

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    The best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear paddles are a game changer. Awesome to program for ground and reload or air rolls on rocket league. I’ve had for a little over a year and getting some stick drift though. Only downside so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controler

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging. Everything works goods. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my elite series 2 which has sadly been used and abused for 3 years but this one seems to hold up just as well to the heavy use

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 3 Series 1 Elite Controllers. Those 3 were fine. I had no problem with them. This version is a slight upgrade to the Series 1. I enjoy the customization of changing out the paddles and D pad. I would recommend this controller to the hardcore gamer only.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to hardcore gamers! We're glad that you're enjoying the upgrade from its predecessor. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels good in your hands. Everything feels solid on this one and the magnetic interchangeable thumb sticks and makes this controller awesome for games like COD or Destiny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      We're happy to hear you are enjoying the comfortable user interface hosted by your new Xbox Elite Wireless Controller Series 2! When combined with its featured dexterity and precision, your new device provides the most in-game control available on the market today. We're glad you are pleased with your purchase. Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement to my old worn series 2 controller and it is great, just make sure to keep your back paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller haven’t had better to be honest I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Upgrade for Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, a very versatile controller for XBox One with swappable joysticks and D-pad along with paddles and hair triggers on the back. Excellent battery life as well and comes with a great case to store the extra swappable parts, paddles, and charging station.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scott,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 has been a perfect upgrade for you. We're glad that you're enjoying its customization features, internal rechargeable battery, and handy storage case as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Xbox Series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great heavy controller,but it a shame that this controller with the high price tag has issues and I needed to get the extended warranty Mine had issues with left stick wandering and right bumper reacting slowly. I like the built in battery though. So I had to go to Best Buy (I did set an appointment) with the Rep on phone said controller was in stock.of course no controller In stock.best buy was going to give me store credit,but finally said they can order me another one( I had to rebuy the warranty again) Prior to this I called Microsoft and their warranty on this controller is only 90 days so extended warranty did help from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the Best Buy warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out saying I play Xbox at least 3 hours a day. I am 48 years old and have played on pretty much every system over that timeframe. This controller is the best one I have ever used. However, it isn't perfect. The first one I got right after they came out had an issue where one of the triggers sticking a few months later. I swapped it out using the Geek Squad warranty for a new one. Purchased another warranty, and this one started having movement continue after releasing the right stick, after about a year of constant use. Makes it challenging to play certain games, so I will be swapping it out again and getting another. Buy the Geek Squad coverage. Totally worth it!

    I would recommend this to a friend