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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 17,001 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! My son loved it !! Great birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. The weight helps a lot. Colors are useful so kids can have their own.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy friend loves it. It’s heavier then the regular controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great when it’s new, however in about 3 months you will get stick drift.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both the series 1 and series 2. The series 2 is in my opinion much better. I also have the PS5 dual sense edge which is their version of the same type of controller and this one is much more consistent and I have never had issues with it. I just bought a new replacement after the one I bought when they first came out finally stopped working. Would recommend if you like the xbox controller design.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller hands down...from swtting up to setting the buttons everything is easy to do and very nice to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Super responsive and charges quick. The design pattern is great, the buttons are durable,

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Professional Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I have bought 2 now. I play alot and a normal controller will start drifting for me after like 2 months. I had my first Elite Controller for over 7 months. It seriously feels like a professional controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      We're excited to hear you love your new Xbox Elite Wireless Controller Series 2 so much you bought a second device! We're thrilled you're enjoying the professional feel and performance of your new interface. We're glad it was a good investment for you! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Was so pristine that it took a minute to break it in. But definitely a good investment!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for an already broken black elite 2 controller, since i already had all the accessories fr the first one i bought i did not need to buy the entire kit again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control, doesn’t come with back paddles, no big deal here but if looking for a true elite control not this in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and value.Microsoft has done a great thing with giving us the option to just by the controller without all of the extras.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the only controller that i use it feels so goos in the hands . I have not even gotten into the programable buttons to elevate gameplay more. I use this on both pc and console.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Expensive, but worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight, the triggers, the sticks... everything is on a different level. Comes w a charging case & a bunch of different add ons. Justifies the price. Heard about durability issues, but I’m sure if you put it back in it’s case you should be good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Omar,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad are enjoying the design and charging case. We hope it elevates your gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. Much more responsive. A little bit heavier than the normal one that comes with the Xbox, but feels to be much better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pickup an open box item. Like new with all the extra part. The ability to customize different functions makes the extra cost worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal Open box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Packaged nice. Was open box but was brand new cables and all in original packaging still.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels nice and easy to use. I have not had any issues with it so far. All though this controller uses a rechargeable battery, the battery life on this controller is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red makes it work better.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modern controllers out there. Red is nice toooooo.

    I would recommend this to a friend