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Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 17,001 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased ever. amazing quality im so nice at fornite and cod bc of this controller highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox Controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just wish they were a little more durable. Probably the best all around premium controller all things considered. Hall effect thumbsticks would make it essentially perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller to choose for just 40$ more cause of the paddles and the charger that comes with it highly recommend and worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    DO NOT BUY THIS CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with built in stick drift! I don’t even know why I bought it after my last one developed stick drift immediately. Fresh out of the box the left thumb stick had stick drift and within 3 days, the right stick started drifting. Should be illegal to even carry these in the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best quality stock from manufacture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase at Best Buy. Seems like the get the best quality stock because my controller hasn’t failed me once

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Needs to be cheaper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocked off a star because value isn’t great unless you already have accessories. As a controller it works well. I like the color vs. all black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of it it feels great in my hand. But the stick drift is horrible and I’ve only had the controller for 3 months. Also one of the paddle on the back is starting to become unresponsive unless I press really hard. Kinda disappointed in this especially for the money spent. I don’t know what To buy next because I’m so used to the paddles but I guess I’ll figure it out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the feel and quality feels like a pro controller

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase if you previusly owned an elite controller and you dont need to purchase the paddles and charging dock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, extremely well built and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    was excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me and my son were looking forward to this controller. love the battery built in was having fun using it then the right bumper went bad. i have sent it out for replacement. as i was looking at my Microsoft page i saw my 1 year warranty had the wrong expiration date [4/20/20]! how does a controller that came out in November expire in April? i called up they said would be fixed and next day it showed expiration of 2/4/20 called back to hear them say they will try to fix but they changed the warranty to 90 days for a 200.00 controller. 1] they cant changed a promised warrenty after you purchase it still trying to get threw to them to fix it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there's any confusion over the warranty that comes with this controller. Unless you purchase an additional warranty through Microsoft or Best Buy, the limited manufacturer's warranty that comes with the Xbox Elite Wireless Controller Series 2 is 90 days.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    I have always wanted one

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The quality of this controller is the best ive probably ever felt as a seasoned vet in video gaming this is probably the best controller ive used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY BUY BUY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller. I just simply can't go back to a normal controller. Must try!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Christmas gift, and they told me that it was the best gift I could give. The best, excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, the people who sold it to me were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much more precise...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller is very high quality. The first time you hold it in your hands, it is obviously much better than the entry level controller...... then you actually use it! Much more precise controls! A little price, but you will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My elite remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote and great features great weight on it ready to go home and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it and it's the first time you hold and use this controller you'll be very impressed. It is the most comfortable controller I own including the PS5 and Switch Pro (which are great on their own).

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Kind of elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not near as solid as the gen 1 elite controller, trigger stop adjustment is nicer in my opinion, but I feel like I have issues with button presses not recognizing or notice I’ll have to press buttons a lot harder than normal. Lighter wait than gen 1 elite, feels cheaper. Overall it’s not bad if you can find one marked down. For the price I recommend a SCUF controller. Not quite as “Elite” as the previous model. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great. The weight to the performance is 10/10. Have had no issues with this controller from the box to using it almost everyday

    I would recommend this to a friend