Customer Ratings & Reviews
- Model:
- EP2-76537
- SKU:
- 6678581
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Stick drift after a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy daily use, feels good, but doesnt last more than a year of daily use
I would recommend this to a friendGet this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and responsive! Customization was never easier and the longer thumb-stick helps when playing Forza.
I would recommend this to a friend- Pros mentioned:Overall performance
The quality you can feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller hands down! Price is high, but so is quality!
I would recommend this to a friend Open Box-Excellent Condition was False
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was listed as open box excellent condition. A thumb stick and the cable were missing. I also had to replace a few internal components of the controller to get the controller in working condition. It appeared to have been heavily used. Other than that, these controllers are amazing.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great controller..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller.. color is outstanding.. they only thing I wish it came with is a case... like my old elite ..
I would recommend this to a friend Microsoft Elite Series 2 Wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works AMAZING!! My husband was so happy at Christmas! It is smooth and comfortable and have NO issues!
I would recommend this to a friend- Pros mentioned:Overall performance
Elite
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for multiple years has yet to let me down! High quality at a somehwat high price but in my opinion worth it.
I would recommend this to a friend - Cons mentioned:Stick drift
Great feel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice build quality, ive enjoyed using it so far! I recommned getting insurance because of potential stick drift issues
I would recommend this to a friend - Pros mentioned:Overall performance
Best Xbox controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.…………………..best Xbox elite series 2………………………………………..
I would recommend this to a friend - Pros mentioned:Weight
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of the controller, a good bit heavier than the standard ones. Rear paddles take time getting used to, but are helpful.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Controler
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controler is amazing. Lots of custimazation options for games, and helps you perform better in each game.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox x controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, its so much nicer then my factory issued.
I would recommend this to a friend - Pros mentioned:Customization
Great controller for enthusiasts
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I love this controller. The overall build and quality is immensely better than the standard Xbox controller. And it should be, given that it is 2-3x more expensive than the standard, but you definitely get what you pay for. The sheer amount of customization is overwhelming, but is great for the serious gamer. I have noticed the RB button started to stick within the first 4 months of casual gaming, so I am very disappointed about that. My standard controllers only began to have button sticking issues after 1-2 years of use. Subtracting 2 stars because of this.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Alex,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. It's especially great to hear that you're a fan of its customization features and sturdy construction, too. While it sounds like your Elite 2 may be outside of its 90-day limited manufacturer's warranty, we recommend reaching out to Xbox Support to see if there is a fix for the issue you are experiencing here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great controller for advanced players.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller because I broke my last one somehow someway but I only spent the amount for this controller because I knew that it would last me a long while if you’re thinking about getting it just get it why wait?
I would recommend this to a friend - Pros mentioned:Feel
Best controller I've ever used
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is simply the best controller I've ever used period. The build quality is excellent and it feels amazing in my hands. You can customize to many features on the controller and get it to your liking/comfort. 10/10 recommend
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Daniel,
Thank you for sharing that the Xbox Elite Wireless Controller Series 2 is the best controller you've ever used. We're thrilled that you're impressed by its superior build quality and comfortable feel, too. We hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Great Controller!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this controller. I already have an elite 2 and wanted this for my PC. Great battery life. Only have to charge once a week and I play everyday.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his controller, so that’s why I bought it. I don’t know what else to tell you, but he really loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller and thanks to Best Buy my favorite place to shop y’all made my gaming much easier and exciting.
I would recommend this to a friend 
Good elite controller
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Awesome controller, very sleek and grips are great.
I would recommend this to a friend- Pros mentioned:Battery life
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to buy the Elite 2, after reading many bad reviews of it, but I went ahead and ordered one as I love my xbox original elite 1. Been using it for almost a month and it works great. Will write more after six month.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working well for you. It's great to hear that it's been a good upgrade for you. Thank you for sharing your experience; we hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care