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Customer reviews

Rating 4.4 out of 5 stars with 17012 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 17,012 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller and box came in perfect condition! Everything works great. Shipping could have been better (as it took weeks to arrive after ordering), but it’s understandable during Covid!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that your Xbox Elite Wireless Controller Series 2 arrived in good condition. We hope it enhances your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't wait to get X box series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all reviews read make me think I am going to enjoy this controller, waiting to get a Xbox series X to use this. I hope to be able to purchase one soon, maybe from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent controller but poor quality.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller but short lifespan. My son loves this controller and says it is the best one he has ever used. Unfortunately it broke after just six months. We bought the protection plan so we should be able to get a new one but will have to pay $60 for another plan for this one. For the price it should last longer than six months. My son does play almost every day but plays sports, hangs out with friends, and goes to school so the controller was not overly used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller to game with hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller I’ve ever owned.(yes including the PS5 dual sense) Only reason I didn’t give a 5 star rating is I’ve had multiple elite series controllers in the past, and there are always issues that eventually occur. Shouldn’t happen so frequently with hardware that costs this much, but it always seems to unfortunately. That being said, I absolutely love gaming with the elite series 2. It’s extremely useful, and now that I’m accustomed to it, I can’t go back to a standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy trophy husband, happy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas, he says “it’s awesome” so it must be good. Good price for the quality and came with a cute little case! A must have for the gamer in your life :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your husband is enjoying his gift. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to customize the controls for Call of Duty. Definitely helped my game

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It's good but not great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's overpriced and not that much better of a controller than the standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller works amazing! Great addition!!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Lots of customization. Get the extra warranty if you get stick drift odds are you will you can just exchange it for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Controller Marred by One Thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox Elite Wireless Series 2 - the first was returned for a "sticky" A button (intermittently did not work unless you pressed hard. I returned that, and some time later purchased a new one when they were on sale - the A button is about 95% ok and I'm good with that. I'd recommend the Geek Squad replacement coverage if you're going to invest this much in the controller, as there are plenty of online reviews that state there is some level of poor quality control. Aside from that, it truly is the perfect controller with the customizability, paddles, and (generally) solid construction. Sound purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller well built. I think controller should last me a lot even with occasionally dropping it hard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much bought the white one as well. Never tried an upper end controller and boy I’m I glad I did bought 2 so hurry up try it ….

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good controller I haven't had any stick drift issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it with best buy replacement. On my 3rd of this gen. Like clock work 9 months later, signs of input issues and pads start to unglue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can definitely feel the quality of the controller. Much better then the controller that the system comes with. I would definitely recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller and amazing and cool to play with love how u can change the color on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Works well. Quality seems on point. Would probably buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I absolutey love it. It is my favorite one I've ever had

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good with extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very nice, this is my second one, made sure to register it with Microsoft to get the one year warranty as the bumpers stopped working on my first one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller for xbox and pc gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller ever made, from the features to the quality. The wireless connection is unbelievable, I can not tell between wired and wireless with this device. I love it and highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for your recommendation! It's awesome to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best controller ever made. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft