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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17014 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 17,014 reviews
  • Rated 5 out of 5 stars

    Great product Microsoft!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and love the mod options. Paddles take some getting used to but are very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute gem of a controller, elevates my play and a steal for open box pricing

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great controller my child loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller my child wanted it for the longest time.the first one was not working well until I got to exchange it thanks to the manager. We love our local Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Simone,

      We're delighted that your child is loving their new Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you had a good experience getting the right product through Best Buy, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever owned. Feels great in your hand and very customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable paddles are awesome. the option to customize with the d pad of choice and the left and right sticks of your choice are the best features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller for having more control on your games. It also has a good grip and the trigger locks are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, i enjoy the color and the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Exceeds high expecations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this controller. It feels great in my hands and is easy to modify to fit my preferences. I highly recommend pulling the trigger if you are considering it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      Thanks for recommending Xbox Elite Wireless Controller Series 2 to others. It's great to hear that you're happy with its customization features and comfortable feel, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever in my opinion, it has some weight to it too like how I like my controller. Paddles are where fingers would normally be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Item!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item My boy is very happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome but would be amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller it self is amazing with the ability of swapping out the sticks is amazing but i really wished it was bluetooth to IOS apple unfortunately it’s not , which sucks because there’s many games out there that are supporting controllers, but this didn’t made the cut which is fine but would be an amazing game breaking moment, in all its a awesome controller i haven’t got any problems just yet, & the game pass bonus is quite amazing it self, in all, awesome controller would be amazing with the bluetooth connections as it can be taken to huge levels, in all amazing -B.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mozzie,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. We're glad that you're a fan of Xbox Game Pass, too! Thank you for your feedback and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The ONLY Controller for serious gamers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with the quality of this controller and all of the additional options. The build itself feels better. The replaceable sticks and D-pad are fantastic!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you feel Xbox Elite Wireless Controller Series 2 is a must-have for serious gamers. We're glad that you're enjoying its durable construction and customization features, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great controller for the price. Barebones so I knew what I was getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant game with out it. Love that it has wireless charging dock. Game with over 8 hrs a day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even was open box it’s working good and loving it grate price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless capability and built in battery are a god send for this controller both on pc and Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as gift. They enjoy it and replace their original controllor.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any game, a ton of customization options. Its pricey, but the price also makes sense for the improvements. I had the origional Elite, and so far im very happy with thep series 2.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the controller is a little expensive i would recommend purchasing if you want to get the most out of your Xbox and game purchases. Makes a huge difference

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kim,

      Thank you for letting us know you feel Xbox Elite Wireless Controller Series 2 is a must-have! We're thrilled that it's made a huge difference in your gaming, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Really great build.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very sturdy. Feels great in hand. Best controller build on the market by Microsoft. Having this in combination with the Geek Squad protection is 10x better than having a Scuff controller. Cable (USB-C) given with controller is about a 6 feet long. Doesn’t always connect directly with system when attempting to turn on the console from controller. To fix just connect the cable to the console and syncs. Minor flaw but also didn’t attempt to update firmware on controller to see if it remedied the issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying your Xbox Elite Wireless Controller Series 2. If you're still experiencing an issue with the connection to your Xbox, we do recommend (you guessed it!) updating the firmware on your controller and making sure that your Xbox also has the latest service update installed. Please reach out to Xbox Support if that doesn't fix the problem: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft