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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17017 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 17,017 reviews
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller my only complaint is the fact that the grip rubber comes off over time. A 200 dollar controller shouldn’t have that issue. It’s not just one it is a repeat issue on everyone I know who owns them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is the best controller I have the first elite controller and this one and I will not have another one controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We know finding the perfect interface for you is a journey in and of itself, and we couldn't be happier you've found the right fit for you in your new Xbox Elite Wireless Controller Series 2. We're proud of the package we've put together, and thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Completely Disappointed and Collecting Dust on My

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed, to say the least, with the Elite Series 2 after my purchase of the controller and warranty for far too much money, especially at the $200 price point BEFORE WARRANTY, and I Honestly Feel that you're paying Solely for the Products Brand Name at this point sadly and these reasons are justified, at leaset to myself, due to firstly how Heavy and Big the controller is and feels, where the paddles are located while in a terrible position especially if using all 4 paddles like I do for games like COD as they are too long making it impossible to fully grip the controller without pushing the paddles down rendering both useless literally laugh out loud when your hands are sweaty or in a tense battle or game like even Fifa where I like to use the top two paddles in replace of the L1 and R1 triggers so that I can dribble and control how fast I move/sprint easier all the while still being able to move and shoot with my hands on all the buttons necessary, and lastly the feel of the thick hand grips and meshy buttons that can get stuck at any moment, I mean come on these buttons should be a mechanical by now on such an expensive controller for the Tactical and overall feel, so I'd Greatly advise trying out the Razor Chroma v2, if you don't mind wired giving you 10 ft to reach any distace especially for competitive gameplay, as the only issue with these Razor Chroma v2 Controllers in the past was not being able to adjust the analog stick sensitivity and fixing any possible stick drift but now that Razor have fixed that within the app while being able to adjust from the default analog stick sensitivity at 4 down to 2 makes these Chroma v2 Razor controllers Absolutely Perfect giving you the most precise movement I've Ever felt on a Gaming Controller and now Easily eclipsing The Elite's with this Much Needed Fix, while also feeling so much lighter and comfortable due to the textued hand grips and mechanical buttons like a PC, and finally a much better paddle feel and placement then the Elite Series 2 as the paddles are sturdier and more cenralized on the back of the controller making them easy to reach due to the controller being smaller then the Elite and also out of the way so you can fully grip the controller when switching to competitive from casual gameplay and at nearly half the price it is completely worth it as I've converted all of my friends to them who enjoy them much more then the Elite's Overpriced Controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, works perfectly. Very good feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool controller works great worth the money don’t be scared go get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market. It comes at a premium price but it is a premium product. Will not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is literally nothing wrong with it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was afraid to buy it because ive read reviews prior to buying it about how there was controller drift. However I received the controller yesterday there was absolutely no drift. For the joysticks, it may take some time to get used to because the grips are so strong and if you have been using a normal controller for about 5 months prior to buying this, it may take a few days to get used to. Make sure to keep the tension in the middle or the beginning if you play fortnite and also make sure to watch youtube videos on the controller before you buy this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Pani,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're confident that once you've had a chance to get used to its grip and features, it may be difficult to go back to a standard controller. Your suggestions are excellent, too. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for our xbox. Highly recomnended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the grip is nice, the joysticks work smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this game controller and hes been enjoying it with his games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SIGNIFICANT Improvement over standard controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my sons say that this controller gives the SIGNIFICANTLY more control and accuracy over the standard controller. The quality and feel are excellent

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's wonderful to hear that your sons are enjoying their new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced their gameplay experience, too. Thank you for sharing their experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller quality. Feels durable compared to basic controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work’s fantastic! I love the color! Great customization with the paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best controller around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite series 2 controller. love the controller and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    No going back!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so good I can never go back to the regular controllers. The flexibility and customization that can be done on this is unmatched.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what all the fuss is about with stick drift and qc issues

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Worst quality control ive ever experienced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since launch, I have returned 7+ controllers due to RB double/triple clicking, A,Y face buttons not registering when pressed, and MAJOR stick drift. Microsoft's quality control for the elite controllers (series 1+2) is non existent. Ive wasted hundreds of dollars purchasing the best buy warranty with every exchange bc i KNOW the issue(s) i mentioned above will be there. Ive now purchased the geek squad package to try to save money. I honestly dont even know what to suggest to those who read this bc i need those paddles now but literally every single controller ive recieved has been defective in a major way..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very responsive the paddles help big hand friendly I

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel! It response well to the console and me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great tbh except it does have some quality control issues. Out of the box when I purchased it 05/2021 the left analog stick didn't really work unless I press really hard. Over time pieces start to just break or become less clicky and effective like my LB button now. If you purchase this I highly recommend getting the protection plan with it because you will need it.

    I would recommend this to a friend