Customer Ratings & Reviews
- Model:
- EP2-76537
- SKU:
- 6678581
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:A button, Bumpers
A button sticking, brand new out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed here, literally drove about 25 miles to a location that had it in stock and came home to find out the A button was sticking brand new out of the box. Considering this is nearly a $200 controller and also spending $60 for a 2-year replacement plan. Now I'm in question if I take this back to return and get my money back, I'm out the $60 I spend on a replacement plan. If I take this back on the 2nd day of my purchase, will I be able to get my complete refund back (including the money I spent on my 2-year replacement plan)?? For anyone that is looking for a pro-quality controller, this may fit your needs but with the huge amount of complaints and findings of other folks having the same issue as me with the A button sticking, I would recommend getting something else, like a Razer controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, you should be able to exchange it without using your replacement plan. If that's not possible, you may also be able to have it serviced through Xbox Support under its manufacturer warranty. To get assistance through Xbox Support, go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, used everyday for the first week.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. It works great! Would buy it again.
I would recommend this to a friend Xbox elite 2 controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller feels very good in your hands. Textured grips and great response.
I would recommend this to a friend- Cons mentioned:Button quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good remote but wish it came with the spare buttons.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller works amazing when playing my games
I would recommend this to a friend - Pros mentioned:Overall performance
Enjoying the controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good controller and joysticks and pad are easy to replace
I would recommend this to a friend - Pros mentioned:Feel
Nice controller and battery life is great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in your head and definitely feels like you have an advantage when playing first person shooters
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good remote, extra options and works well with my game play
I would recommend this to a friend Nice Way to Replace Your F’d Elite 2!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my Elite 2 on my tile floor and it was FUBAR. So I hopped on my BB app and saw there was a nice Total Tech deal for this fella. It’s just the base controller (no accessories) but my old stuff from my jacked up Elite 2 snapped right on. I was gaming in minutes. If you F’d your Elite 2 controller you can get this to replace it at a discount!
I would recommend this to a friendthe pinnacle of pc gaming with a controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing device. sticks are much tighter and more precise, adjustable resistance on triggers is very useful. i love the swappable sticks too. the long stick is great for precision aiming in fps games. the backpaddles are the best part. being able to do things like revive other players, reload, jump without having to sacrifice any measure of movement or control through moving a thumb off of a stick is huge
I would recommend this to a friend- Pros mentioned:Battery life
Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing with my laptop great battery life also
I would recommend this to a friend - Pros mentioned:Overall performance
Luxurious Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely changed the gaming experience. This controller feels luxurious! Makes a great gift if they have a new gen console.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bambi,
We are happy to hear that you are loving the feel of the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance your gaming experience. Thanks for taking the time to share!
Cheers,
Kiernan
Xbox Customer Care
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button seem to be very responsive and no complaints.
I would recommend this to a friendlove the grip
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of this controller, the rubbery grip is much better than any of the normal plastic controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's great to hear that you're enjoying the comfortable grip of your new Xbox Elite Series 2 controller! Thanks for sharing your experience; we hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Same Controller but More Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Controller. I love the grip and the customization of the Buttons.
I would recommend this to a friendAWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The metal thumb pad stays cool during play and the paddles on the back of the controller come in so much handy while playing!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you like the design of the thumb pad and paddles. We hope you have fun with it!
Happy gaming,
Kiernan
Xbox Customer Care
- Pros mentioned:Battery life
The epitome of what controllers should be!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt realize how much I'd love this controller, its build quality is amazing, the fit / finish and the battery life is second to none.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's awesome to hear how much you're loving your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its sturdy construction, design, and long battery life, too. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Woot woot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thisbis a great product. Im very glad to have it in my house.
I would recommend this to a friend - Pros mentioned:Overall performance
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Much better then v1 and regular. Still has issues but best option out there currently.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 and consider it to be a good upgrade over its predecessor. If you're experiencing issues with it, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care