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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 16,947 reviews
  • Rated 4 out of 5 stars

    On The Button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly. I upgraded to this because of the buttons on bottom. The only problem I have is... the buttons on bottom. They work so well that I keep them turned off so they don't get input from my handling the controller. It's good to know that they are there, should I decide to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite 2 is a great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels great. Did not contain the hotkey bars I was expecting that came with the previous models. Still, I was able to take my old ones and use those. Other than that, it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of buying controllers that didn't last more than a year or so. The battery life lasts much longer than expected and I love how customizable this controller is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderfull controller works amazing. ended up buying 2 1 for me 1 for my brother. along with astro a 20 headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good controller, but drift is a problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another one because I do really like them, but the first one I had started to have that right stick drift after a little less than 2 years, which at least on Ark Survival Evolved made the game unplayable with it making my player look straight at the ground constantly even if just standing still. There are plenty of videos online about this issue, (the spraying air and using alcohol "solutions" on some videos did not work) and I can say that from my experience it is real problem and should be unacceptable for the lofty price; MS should at least have a longer warranty for this particular issue.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beautifully Crafted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, miles better than the ps5 dualshock in my opinion. Premium feel, testured grips, does not slip out the hand when playing for hours, metal buttons, mag lock sticks and great weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Wonderful, and also not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and hate it. Physically it's incredible looking and feeling -- just what you would want out of a $200 controller. Would give 5 stars, except that out of the box my A button was less responsive than X Y B, and my right trigger developed a crunching / squeaking noise... which is not cool for a $200 controller. Bestbuy product page states you are buying a Model:FST-00008 version of the controller, and yet I received a Model:FST-00001. So... not sure why that was either, and thus I have to give 3 stars. If you can get one without any issues, or you don't care about the issues I mentioned, then don't hesitate on buying one. Product received via shipping on January 30th, 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Microsoft Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels sturdy, it is responsive, and I like being able to change pieces out to suit my gameplay needs. The battery lasts forever, and the controller has some weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    I think it's the best controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first controller. I can say nothing about other controllers. (Cuz I'm PC Gamer) But I'm really sure this Elite controller 2 feels so good in the hands and the battery life is Awesome. I played 8-13 hours every day for 4 days without charging. (for testing battery). I recommend Elite Controller Series 2 for PC (if you want more challenge) and of course for Xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danik,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 for PC gaming! We're glad that you're enjoying its lengthy battery life and comfortable feel, too. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third controller that I bought for my Xbox. It was expensive compared to the other two, but it is actually the best thus far. Very comfortable and the battery life is much better, lasting almost 16 hours. The fact that you can charge it while inside the case is a plus. I highly recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers you could pay for. The weight really makes a difference. Really feels great in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery life while having an amazing gaming feel. Would recommend to anyone who is a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Goated controlled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles slap, premium feel in the hand, customization. What else you need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy for serious gamers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you purchase this amazing controller you will never be able to go back to standard. It feels incredible and having paddles is amazing for FPS games. The charge holds for what feels like days of non stop playing and do I couldn't be happier with my purchase. Yes it's expensive for a controller but if you are a serous gamer that plays daily this is a must buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a must-have controller, especially for playing first-person shooters. We're glad that you're happy with its long battery life and comfortable feel, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Very well designed xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizabilityand being able to toggle thimbstick settings as well really changes how some games play for me compared to other controllers in a good way and i highly recommended buying. The battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate suggested I get a warranty with product , saying that these controllers have a known issue for drifting, I have not experienced that with this controller. I am however a casual gamer , but I know when a controller is working properly and this one does!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Controller!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my son waste even more time and stay closed up in his room yelling at people even longer. It does seem to be well made. It feels a little heavier and much higher quality than his other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid investment. I bought it to see if my gameplay could improve with a better controller. It definitely helped most of the FPS games I play. It has a ton of customization options on the controller itself and in the app to change button mapping, etc. Worth it in my opinion. Battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller is THE BEST controller EVER! The only negative is that it's some who have said it breaks down and some who haven't had any issues. So with that i'd say PLEASE if you get this controller. Please get the WARRANTY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. I have the gears of war elite controller but this one just feels better. The weight is perfect and with all the options you have what a fantastic product. Hats off to Microsoft for making a great product even better

    I would recommend this to a friend