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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16968 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 16,968 reviews
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great when it’s new, however in about 3 months you will get stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 is 2 Good !!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never bought an upgraded controller I loved the Elite 2 and bought 2 of them as well. Love them as you can tweak the controller and its easy 2 do as well so don’t freak out buy it try it love it….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote ever per price point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote ever per price point. Great features and comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna upgrade your gaming to the next level this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This controller is a beast, I personally like big controller because I have big hands, is expensive but if you are a big hand man like me just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller in the world. Love using this for multi-player games such as war zone. You can map the buttons on the bottom to what you want to you can play better. Has a long lasting battery to keep you playing all night. The best controller period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best i had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, is easy, fast, the best that i had. i recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A button is a little sticky. Feels good to play with. Overall good controller if you are play alot but i would buy it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insanely awesome remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best remote I've ever played with. Came to Xbox from 20+ years on playstation. Moved for headphones add the primary reason and was totally bowled over by the outstanding awesomeness of this remote. It's THAT MUCH BETTER. Period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamers will love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the updated design and comfort of your new Xbox Elite Wireless Controller Series 2. We're sorry that you're experiencing random disconnects, though. Disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 4 out of 5 stars

    My favorite controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller, sometimes brand new product can be defective but bestbuy has 15 day return policy to accommodate for this.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Microsoft needs to do some quality control.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided on this one. It has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better quality Pro Controller than Series one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than the first series of controller. Had the first series controller and it broke easily and quickly. Iv had this controller for a while and put it through extreme gaming and still works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you've been enjoying your time with it! When it comes to next-generation gaming, you can do no better than to pair up with your new Xbox Elite Wireless Controller Series 2. The in-game control and precision it offers is truly unmatched in the space! We're thrilled you've found it suits your needs as a modern gamer. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Cumby

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers alright, after a couple months of some good wear. Buttons were getting stuck and joysticks were not turning or pressing in well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my elite series 2 which has sadly been used and abused for 3 years but this one seems to hold up just as well to the heavy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! I’m a pro cod player and this controller been everything but nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry comfortable controller that feels nice in your hands and has very soft buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Always works for me love all the different attachments that come with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement to my old worn series 2 controller and it is great, just make sure to keep your back paddles.

    I would recommend this to a friend