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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16968 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 16,968 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but there are better for cheaper. If you want a high end controller go for it but there are cheaper options that are just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not worth the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this if you purchase it open box. Otherwise for the price id get two controllers and charging ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Red makes it work better.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modern controllers out there. Red is nice toooooo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller, better option for a replacement of the $179 version since I’ve gone through 2 of those already; this one has lasted a while already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fix the “A” button problem.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but every “A” button on these controllers stick. Overall it’s very quality, but the “A” button is annoying. Had mine for some time and it gets a lot of use, but it still continues to stick every so often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality is unbeatable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller and with the membership you will never have to deal with a broken controller again with the warranty and just the way it built! Great investMent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. I use this to game on PC and console and it works very well. The buttons are sleek and they dont get stuck like some cheaper controllers I have bought. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler has a good feeling and you can change the joystick and change the trigger buttons would recommend for other people. Whould buy Again

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Good at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later review: Bumpers are poor and don't work 60% of the presses you do, so you have to make your paddle buttons the bumpers. The top smaller bumpers don't work 50% of the time anymore. Both of the sticks are really loose so you have stick drift if you don't have a decent sized dead zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for sure recommend the elite series 2 controller to anyone wanting a new xbox controller, they work so much better and feel better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both the series 1 and series 2. The series 2 is in my opinion much better. I also have the PS5 dual sense edge which is their version of the same type of controller and this one is much more consistent and I have never had issues with it. I just bought a new replacement after the one I bought when they first came out finally stopped working. Would recommend if you like the xbox controller design.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Elite and it finally stopped working. So the new one is even better and feels the same but better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! Havent had a bad experience yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out the online shopping love the product also was very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller hands down...from swtting up to setting the buttons everything is easy to do and very nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Was so pristine that it took a minute to break it in. But definitely a good investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Replacement plan is a must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reliable durable controller thanks. The grip is very comfortable and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal Open box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Packaged nice. Was open box but was brand new cables and all in original packaging still.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its marginally better than the original controller, but it is customizable and more responsive! Feels great in the hands as well.

    No, I would not recommend this to a friend