Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Elite 2
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! Absolutely satisfied. Will never be going back to regular controllers after the elite
I would recommend this to a friend - Pros mentioned:Battery life
Makes gaming so much better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about spending so much on a controller and not seeing any difference in gameplay, however the control has been nothing, but responsive and the battery life is awesome. Made my life playing Monster Hunter so much easier.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jesse,
It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're thrilled that it's made gaming easier for you, and we hope you continue to have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Bumpers
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Elite 1 since launch and loved it! Only had 1 problem with the bumpers in that time. This version 2 is an improvement in every way. The construction and feel of the controller is un matched and is worth every penny of the price tag
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rosco,
Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2! We're thrilled that you feel it's an improvement over its predecessor in every way, and that you're enjoying its sturdy construction and comfortable feel. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Good controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, I like all the features and abilities with it but they could work on the quality a little bit more, seems like the buttons aren’t as responsive as they should.
I would recommend this to a friend 
Xbox never disappoints
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Controller feels well built, but i wouldnt recommned white as it get dirty quickly.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox Elite Series 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded my son's controller from the series one to the series two and I must say we have had no complaints. Best buy always has the best prices and you can't beat the geek squad warranty. Thank you Best Buy!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are thrilled to hear that you are enjoying the upgrade to the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a awesome sturdy controller it is something I have been wanting for a few years and it was worth the wait I love the controller
I would recommend this to a friend - Cons mentioned:Stick drift
Best xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has no stick drift and has an amazing feature with everything on my xbox
I would recommend this to a friend Best Controller for Competitive Gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming controller around, paddles are a game changer.
I would recommend this to a friend- Cons mentioned:Price
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit high in the price for a xbox controller, my last elite controller lasted about 2 years, which isnt great for the price. Hopefully this controller lasts longer.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Epic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller with all Paddles needed for any gaming experience. 8-10 hours of gaming a day this is a must have product, flawless design also comes with charging kit so sleek and needed if you enjoy playing Xbox!!
I would recommend this to a friend - Pros mentioned:Battery life
Long battery life!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite feature os the 30hr battery and the build quality. Seems like such a better deal than Sony’s 200 dollar contraller that dies after 2 hrs.
I would recommend this to a friend Good controller but joysticks may click
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller feels great and can be customized in many different ways with the kit it comes with. However, I returned this item 4 times because the joysticks did not feel smooth, especially the left one, and clicked every time i would move it in a different direction. The one i'm left with still seemed to have that issue every once in a while though it seems to have reduced over time.
I would recommend this to a friend- Cons mentioned:Stick drift
Drift Starting after 3 Months of Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING CONTROLLER. Best controller I’ve ever had my hands on. But after 3 months of use, I’m starting to experience the dreadful drifting and also the little nob you click on the back of the controller has this soft material on it and that broke off without me ever even using that nob. Definitely not cool when I mainly play FPS games. If it wasn’t for the drift and nob material breaking off this is the best controller ever made. But for a controller that is $200 it shouldn’t have any of these issues to be very honest with you.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chuck,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Please contact our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Different Chuck
Xbox Customer Care
Xbox Controller Great Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is amazing, I only use this controller it’s comfortable and easy to use.
I would recommend this to a friend- Pros mentioned:Overall performance
Best controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller for Xbox feels great and comfortable
I would recommend this to a friend Great controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller for Xbox feels great and comfortable
I would recommend this to a friendSeries 2 elite controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile when it comes to helping with my gameplay and how I hold the controller when competing.
I would recommend this to a friend- Pros mentioned:Feel
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love The Controller, The Feeling & The Advanced Settings For Advanced Gamers like my self it definitely do makes a difference.
I would recommend this to a friend - Pros mentioned:Overall performance
Microsoft controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. Bought it for my 13 year old son. We didn't think he needed the one we bought for my 24 year old son which was all customizable. This one works great for an amateur gamer. We just want one that lastes
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Wendy,
Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear it is working great for your son. We hope he has fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care