Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Game changer
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great controller for the price. Love the customization as well.
I would recommend this to a friend- Cons mentioned:Stick drift
Incredible controller with terrible build quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love everything about this controller with regard to the features and way it changes how I play. However, I am needed to replace the controller again after having button issues and stick drift issues. I always take great care of my tech so these widespread mechanical issues are a damper on an otherwise great controller. Definitely get the Best Buy replacement warranty for this one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Barry,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Weight
Solid controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is weighty and button presses are quieter. It doesnt have the premium attachments but you can buy knockoffs on Amazon.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth every penny
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best controller I’ve had to date
I would recommend this to a friend For the pro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made sense if I was a competitive gamer. It’s hard to reason keeping this for the casual user. The thumb sticks and paddles though….
I would recommend this to a friend- Cons mentioned:Button quality
Good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is really good and I love it. I gave it a 4 star because one of the buttons fell off and it was really hard to put it back. overall it’s a great controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Silvia,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you have any other issues with your controller, please reach out to our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Feel
Xbox elite controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and weight, nice extra button mapping and trigger adjustments
I would recommend this to a friend - Pros mentioned:Overall performance
Great Controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller for my son and he loves it! I was very happy with this purchase.
I would recommend this to a friend - Cons mentioned:Button quality
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. Easy to use. Had to return the first one because the A button was not registering unless I pressed really hard on the button.
I would recommend this to a friend - Pros mentioned:Feel
Xbox Elite 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely better then Elite one controller. Feels so much nicer.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is loving his new control. He enjoys the features and the charging. So far it has been working great!
I would recommend this to a friend Amazing controller!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for gaming. The added paddles and built in rechargeable case are a huge plus! Well worth the money
I would recommend this to a friend- Pros mentioned:Overall performance
Elite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My go to! Can't go wrong when deciding on getting one!
I would recommend this to a friend great controller for pc gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good; I like that I can adjust the trigger pressure so that I barely have to tap it for it to press. Sometimes it lags, this may be due to the bluetooth connection. I use it with my PC, so that might be why ? otherwise, great controller
I would recommend this to a friend- Pros mentioned:Customization
Better than Series 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the series 1 elite controller, but the series 2 is a huge step up. Integrated battery, extra customization options, and a wireless charging option - I was sold
I would recommend this to a friend - Pros mentioned:Overall performance
Series 2 elite controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, I’ve always loved elite controllers for competitive play and the different colors make them even better
I would recommend this to a friend - Pros mentioned:Battery life
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, handles my button mashing like crazy, the battery life is great too
I would recommend this to a friend - Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best custom controller on the market. Worth every penny. It will instantly improve your gameplay
I would recommend this to a friend - Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift & lil junior has never been so lit about a console controller
I would recommend this to a friend - Pros mentioned:Overall performance
It works great. Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son and he loves it. No issues at all. He says it is the best controller out of the other one he has had in the past. He says there a lot of improvements to the controller. Worth the price.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's wonderful to hear that your son is loving his new Xbox Elite Wireless Controller Series 2. We're glad that he considers it to be the best controller he's owned. Thank you for sharing his experience; we hope he continues to have a lot of fun using it.
Happy gaming,
Chuck
Xbox Customer Care