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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 16,995 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband, whose the gamer, for valentine's day. He loves it and says will definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller. Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! High quality. My brother loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best controller around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite series 2 controller. love the controller and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very responsive the paddles help big hand friendly I

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The best controller i have ever used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i have had, 10 out of 10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is the best controller I have the first elite controller and this one and I will not have another one controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We know finding the perfect interface for you is a journey in and of itself, and we couldn't be happier you've found the right fit for you in your new Xbox Elite Wireless Controller Series 2. We're proud of the package we've put together, and thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market. It comes at a premium price but it is a premium product. Will not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what all the fuss is about with stick drift and qc issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller in a while easy to grip and mix and match parts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller all around. Only complaint is if you have bigger hands it does feel a bit small when trying to scrunch your fingers and bit the paddles other than that. Excellent build quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color and the paddles mapping

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice, customizable, sturdy controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well takes gaming to the next level for sure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Budget Elite Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price and very good battery life..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is literally nothing wrong with it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was afraid to buy it because ive read reviews prior to buying it about how there was controller drift. However I received the controller yesterday there was absolutely no drift. For the joysticks, it may take some time to get used to because the grips are so strong and if you have been using a normal controller for about 5 months prior to buying this, it may take a few days to get used to. Make sure to keep the tension in the middle or the beginning if you play fortnite and also make sure to watch youtube videos on the controller before you buy this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Pani,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're confident that once you've had a chance to get used to its grip and features, it may be difficult to go back to a standard controller. Your suggestions are excellent, too. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Just good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great tbh except it does have some quality control issues. Out of the box when I purchased it 05/2021 the left analog stick didn't really work unless I press really hard. Over time pieces start to just break or become less clicky and effective like my LB button now. If you purchase this I highly recommend getting the protection plan with it because you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build quality with a little maintenance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this controller is perfect in every way and you'll pay a premium for it. I've used mine for 3 years now and its held up pretty well. I did have to take it apart and follow a tutorial on cleaning the insides specifically the right bumper. It was a pretty simple fix and works like new just need some 90+ alcohol rubbed on the bumper contacts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SIGNIFICANT Improvement over standard controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my sons say that this controller gives the SIGNIFICANTLY more control and accuracy over the standard controller. The quality and feel are excellent

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's wonderful to hear that your sons are enjoying their new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced their gameplay experience, too. Thank you for sharing their experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Worst quality control ive ever experienced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since launch, I have returned 7+ controllers due to RB double/triple clicking, A,Y face buttons not registering when pressed, and MAJOR stick drift. Microsoft's quality control for the elite controllers (series 1+2) is non existent. Ive wasted hundreds of dollars purchasing the best buy warranty with every exchange bc i KNOW the issue(s) i mentioned above will be there. Ive now purchased the geek squad package to try to save money. I honestly dont even know what to suggest to those who read this bc i need those paddles now but literally every single controller ive recieved has been defective in a major way..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller, has a good weight to it and the grips are extremely easy to hold on to.

    I would recommend this to a friend