Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Customization
Noticeable difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb build quality, you can easily tell the difference. So many ways to customize the the functionality. The hair trigger locks are awesome on cod.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing how the customization features of the Xbox Elite Wireless Controller Series 2 has enhanced your gameplay. We're thrilled that you've seen a noticeable difference, and hope that you win a lot of matches with your new Elite controller.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:FeelCons mentioned:Button quality
Y button only registers on perfectly centered push
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Playing FPS game and the Y button won't register the push to change weapons while in firefights unless i very carefully and firmly press the center. I'm hoping this is just a bad/defective unit, but only option is to return without a replacement since Best Buy has no stock available. Otherwise the controller feels wonderful and plays great, but not registering every button push on a nearly $200 controller is not acceptable.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing an issue with your new Xbox Elite Wireless Controller Series 2. Hopefully you can exchange it for a new one at Best Buy once more are in stock, but if that's not possible please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Pc compatible controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent connectivity and battery life. Love this controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than standard controller, hopefully it will last longer than a standard controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Zach,
We're glad that you're enjoying your new Xbox Elite Series 2 controller. If you run into any issues with it, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
First one was defective - 2nd one works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the first one as the left stick kept on getting stuck. The 2nd one has worked great
I would recommend this to a friend - Pros mentioned:Overall performance
Buy this remote from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Great buy. You should go buy one too
I would recommend this to a friend - Pros mentioned:Overall performance
Elite Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best remote ever! Bestbuy service top tier! Thankx
I would recommend this to a friend - Pros mentioned:Customization
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this for every game i play, many ways to customize or preset settings
I would recommend this to a friend - Pros mentioned:Overall performance
Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but does what its advertised for..
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to replace his older elite controller. He really likes it and enjoyed using it on his games.
I would recommend this to a friend - Pros mentioned:Overall performance
My favorite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, is my favorite controller, i love this controller
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is a game changer and a must have for anyone whos owns and appreciates their games and console.
I would recommend this to a friend Best controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all games and suits people with larger hands
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing Controller!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the main reason why I got Xbox Series X instead of Ps5 is because of this controller. A true premium controller. Excellent!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are glad you are enjoying the Xbox Elite Wireless Controller Series 2.
Happy Gaming,
Katie
Xbox Customer Care
GREAT UPGRADE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this controller. Once you use it you won’t go back to the regular controls. I play apex and the paddles help when using heals.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has been a great upgrade for you. We're thrilled that it has enhanced your play experience in Apex Legends, too. Thanks for sharing your experience!
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller! long lasting battery, I only need to charge it every 7 to 10 days and that's with playing almost daily.
I would recommend this to a friend - Pros mentioned:Overall performance
The best controller ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took the Elite controller and made it even better. If you have the money for it, it’s 100% worth it and compatible with Xbox Series X this fall:
I would recommend this to a friend - Pros mentioned:Overall performance
Good controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd Elite 2 controller. This is my personal Series X controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller. Had the first gen but upgraded to this for the new series x. Works great. Much better quality than previous gen.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller! I have had many different controllers and this one is the best.
I would recommend this to a friend