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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16996 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 16,996 reviews
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Buttons only last a few weeks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I’ll say that i had the first series of elite controller and i loved it. So naturally when i saw the series two come out, i had to get one. And here is where i get frustrated. Ive had not one, but two series two controllers and i wont buy another. I had the first one for maybe a month before LB, RB, and A buttons stopped working. Then when i went through the process to get it replaced under my warranty, it took weeks before i got my new one. Now with my second one, it lasted only two weeks longer than my first one before i had the same issues. Both the LB and RB buttons stopped working completely and the A button is starting to go as well. To sum it up, these controllers would be amazing if the buttons lasted but they wear out in no time and stop working. And its a shame cuz i was a big fan of the first series considering i had it for years til i bought the series 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it every single time this is amazing I can’t wait to used more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iove

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller . It works really well. I love how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable and great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable, I’ve definitely dropped it on the tile a few times, my husband loves it and says it’s the best controller he’s ever owned

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kaye,

      We're delighted that Xbox Elite Wireless Controller Series 2 is the best controller your husband has ever used! It's great to hear that it's been durable enough to stand up to a few drops, too. Thank you for sharing your experience; we hope your husband continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good wireless controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Core controller is good enough for the price. I definitely would buy the accessories but not necessary, just wanted to get an extra one so my son and I can play together.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    best controller on the market

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is a must own, I play halo 5 very competitively and this controller give me that extra shot and also feels premium.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We're thrilled that Xbox Elite Wireless Controller Series 2 has enhanced your play experience in Halo 5! Thank you for sharing your experience; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love how i can change the piece to differnet colors.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Manual Stim

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200 the only thing this is missing is manual mode iykyk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silver lining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it sucks what you have to go thru to find a 100% working controller, i had returned 2 from batch 2035 and found 1 from batch 2034 and have no issues. Quality control aside its great Microsoft increased their warranty to 1 year. The controller itself is super cool though and everything you get with it, the nice case, the charger, interchangeable parts, and the settings you can tweak from the vibration on each motor to the brightness of the logo. Quality issues aside its really a dope gamers controller.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Great controller, but button failure imminent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the elite controller. However this is my second time buying it after the first set of issues i had. First time i bought it it worked great. But when i tried to play claw the A button only worked 1/4 of the time. The RB then started to double click. Playing Gears 5 was a headache with this happening. Then the LB went out completely. So took it back and got anther one 1 year later. This current one worked great. But again i can't play claw bc the A button doesn't always function unless your pressing it in a certain way. And 1 month later the RB is starting to double click yet again. So i can only assume that my LB may also go out. The 1st gen elite controller worked flawless for me. This 2nd series has just completely sucked. So depending on what games you play im sure it'll work out fine. But for me and the games i play i need a fully functional controller. Not a partially functional one. So after i return this onw i will try the razer wolverine ult. Hopefully it works with claw otherwise I'll exchange it as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Red controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like that it has color. Needs better grip for big hands and maybe some more button for extra customization/Personel. Over all it’s good though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, paddles are great and it’s very comfortable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the comfortable feel of your new Xbox Elite Series 2 controller! Thanks for sharing your thoughts; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller is by far the best controller for xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels great in the hands

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by the ultra premium quality and feel of this controller over the standard Xbox controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller no problem so far great for warzone and modern warfare

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than a ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. This is my second one. I wouldn’t touch a standard controller anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what it is. Works as intended. 50 Minimum characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller Series 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I haven’t dealt with any issues with the buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worked well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son, so far he has no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Xbox controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, very customizable, really good built quality, a good looking as well!

    I would recommend this to a friend