Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really an amazing controller so happy i got it, will never go back to a regular one
I would recommend this to a friendI really wanted to love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’m fully aware of all the reports and issues that came with this at its launch so I probably like many others , decided to wait and see if they fixed whatever they needed to in the later batches. I was wrong. From the extensive research I did about this, not many people were looking at “lot numbers” to see which ones were faulty and which weren’t. I ordered this about 2 weeks ago and from what I found, it was the newest lot number, #2011. So I thought I’d have a good chance at a solid one. Nope. Literally 1 week in, the joystick was drifting . And because these are so out of stock so often, Best Buy couldn’t swap mine out so I’m forced to either play with a broken one or return it altogether and wait weeks or even longer to get a new one and HOPE it’s not the same lot number. This is kind of ridiculous. I even bought the 2 year warranty on it because I was gonna be “okay” with the chance it breaks after 6 months when both Microsoft and Best Buy standard exchanges would be done. One week people... one. And I’m not the only one , 1000s of people are getting this within 30days. I don’t understand it. I have been a Xbox and Microsoft fan since 2005. I’m gonna hold out and see but I’m honestly thinking of switching over to Sony and the PS5 if this keeps up. I know I won’t be the only one in that dilemma either.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the thumbstick drifting on your new Xbox Elite Wireless Controller Series 2. If you'd rather not wait for assistance through Best Buy, it should still be covered by the manufacturer's warranty through Microsoft. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price on a good controller. Shipped fast so I didn't miss any game time
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller so far. This was for my kid who has gone through a number of controllers. Fingers crossed...
I would recommend this to a friend - Cons mentioned:Price
Nice Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than the standard remote, bit pricy but it's a great remote.
I would recommend this to a friend One of the best controllers!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice addition to any hardcore FPS gamers! The paddles and hair triggers work amazingly!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Justin,
We are glad that you are enjoying the paddles and hair triggers on the Xbox Elite Series 2 Controller. Thank you for sharing your experience with us.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Customization
elite controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller for all the mods you have as a standard with this controller and easy to set up
I would recommend this to a friend - Pros mentioned:Overall performance
Major upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this controller from a regular one and the difference is amazing. The Elite 2 feels very premium.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Javier,
It's great to hear that you're enjoying the premium performance of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing what a big difference it's been, and we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Best gift!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the controller for my husband for Christmas. He loves it. He has been playing his games ever sense.
I would recommend this to a friend - Pros mentioned:Battery life
Elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new controller Good battery life and good gift for the gamer in your life
I would recommend this to a friend LOVE this thing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT Xbox controller much more reliable than scuf and amazing button mapping. You can map ANY button or analog stick to ANY other button or analog stick! Love the customizability with this controller
I would recommend this to a friend- Cons mentioned:Stick drift
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many things you can do with this controller that makes it so much better than a regular controller but the stick drift is still there. Wouldn’t recommend long story short
No, I would not recommend this to a friend - Pros mentioned:Customization
Great feeling controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hear looking and feeling controller, love the ability to customize just about everything on it!
I would recommend this to a friend - Pros mentioned:Overall performance
Husband Christmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect my husband absolutely loves it. Best!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller I have ever owned. Very premium feel.
I would recommend this to a friend - Pros mentioned:Customization
5 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend loves it and likes that its customizable
I would recommend this to a friend - Pros mentioned:Overall performance
Great gift idea
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift for my fiancé, he loves it!!!
I would recommend this to a friend - Pros mentioned:Battery life
Xbox elite series 2 controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller don't worry about batteries and lasts very very long with great grip.
I would recommend this to a friend - Pros mentioned:Overall performance
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s expensive but definitely a quality piece. Treat yourself to something “elite”.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad it was a good investment for you! The in-game control and precision hosted by your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space. There's simply no more intuitive or customizable interface out there! We're happy you have been loving the hosted experience and interface. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
MS Elite 2 Wireless Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MS Elite 2 Wireless Controller is off the wall good. Looks and feels fast and with the paddle shifters you really get the bang for the money.
I would recommend this to a friend