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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17004 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 17,004 reviews
  • Rated 5 out of 5 stars

    Best controller EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller that I've ever purchased, feels perfect in the hand with so many customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great happy with my purchase. Found the best deal here and they even price match.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that the Xbox Elite 2 Wireless Controller is working well for you. Thank you for sharing your experience with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Get the protection plan with it, you can thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controlles

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, i would buy again, food for hands

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best controller available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels so sturdy in your hands... A little pricey, but worth it to a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller to own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller worth the money spent. Previous elite controller lasted me over 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together, easy to setup, fits well in my hand responds well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, and they just love it. They can do so much more now.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best custom controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best custom controer you can purchase period. Wish PlayStation had something like this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Diego,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are satisfied with your purchase. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, great price. Highly recommended for Xbox gamers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for the competitive gamer! I will never buy anything else but elite controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Stealth Black

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite is truly what this controller is. Absolute beast and joy to game with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! We're proud of the optimized package we've put together in your new Xbox Elite Wireless Controller Series 2, and couldn't be more excited you've found it to suit your needs as a modern gamer. The in-game precision and dexterity it offers is truly next-level! Thank you for sharing your feedback, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product will recommend!!!!! Quality is on point!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hardcore gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly this controller is a good thing to buy if you are a hardcore gamer

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    I love this controller but....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, for about a couple of months then it starts drifting or the paddles stop registering smh. If you buy it get the replacement plan. Even though Microsoft has increased it warranty to year. These things are manufactured poorly, so its luck of the draw to get one without issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i have ever used. Recommend 100x over

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it 10 times better than the Xbox elite 1. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best buy I have made, love the feel and controls, couldn't be happier and definitely recommend getting one. the case is great and all the features glade I got this, I was buying a new control every couple months but this one you can feel the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    great for gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone that is more than a casual gamer. Can be adjusted using the app easily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best controller ever. Terrible durability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one around christmas time left thumbstick became non responsive mid january sent it to microsoft they sent me a new one 2 months after receiving the new one left thumbstick went out again. Never ever have I had such a weak controller. Other than that the controller is amazing I wish I could have kept it unfortunately it's not worth constantly returning and buying 50$ warranties every time it breaks. Microsoft really needs to just scrap this model and revise it. The main thing they need to focus on is making the tumbstick mechanisms more durable. It really saddens me that I wasn't able to keep this controller. It was hard going back to a standard controller without paddles.

    No, I would not recommend this to a friend