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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17006 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 17,006 reviews
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. Unbelievably comfortable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Controller review

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This controller is really a set up from the regular controllers. Feel good in hand, alot of options, back pedal, cable, and you have the option for different mappings. 10 out 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I picked up was missing all of the accessories and was filthy. Returned it and grabbed a different one. Second one was in near perfect condition. Be careful with the open box products.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller but the Razor Wolverine is better. So buy that one instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #2 elite edition is a nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I’ve purchased, I highly recommend this producto all the gamers!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luis,

      Thank you for taking the time to recommend the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are happy with your purchase.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, especially for FPS games. Paddles come in real handy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added paddle functionality of your new Xbox Elite Wireless Controller Series 2 is a huge perk! Playing your favorite game on an older model controller will never be the quite the same after experiencing your new-found dexterity. We're thrilled you are loving the flexibility it offers! Thank you for taking a few minutes to share your thoughts with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller you can buy for Xbox or PC! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the membership saving price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firm and solid construction. Firm triggers and great grip. It is my go to Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and works with a desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you want to do more precise gaming" specially with shooter games like warezone. This is a "CORE" controller so it won't come with any extras like bumpers or paddles, etc. Its basicall just the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with an elite controller you can't go back to a normal controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best Xbox controller I’ve ever used it’s a little pricy but worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bryan,

      Thanks for sharing your thoughts. We are happy to hear you're a fan of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, i could not play xbox without this controller anymore. Once you use this controller you wont want to go back. The backpedals make gaming so much better. You can customize any button to your liking via accessories app on xbox. The only Issue i have with this controller is the triggers, after some time of use the trigger have become sticky which becomes annoying to use after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that Xbox Game Pass Ultimate Series 2 has enhanced your gaming! It's great to hear that you're a fan of its many customization features, too.

      Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within its warranty period, we recommend contacting Xbox Support about the trigger issue here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build. Grip feels great. Back paddles work well. Charging is cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better than the original version! Definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve ever owned. Very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase customer service at my local best buy is amazing and very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is mostly justified.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been fairly decent for it's price. however there has been a few issues with "A" and "Y" buttons not responding properly, I may have gotten a defective.. But otherwise it's been great with the amount of customization right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I’ve had so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 scuff controllers and I feel like the Xbox series controller is a better pick hands down, you get the same customizable controls if not better. Also it’s for a better price

    I would recommend this to a friend