Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best Controller Around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Talk about a TANK!! This thing is one bad muthu!! Built for the long haul.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2. We hope the power and design continue to impress. Thanks for taking the time to share!
Happy gaming,
Kiernan
Xbox Customer Care
Microsoft Xbox Elite Wireless Controller Series 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft -Xbox Elie Wireless Controller Series 2 A complaint is it hits them together the trigger stop on each side fell off which is a weird thing it's happen for such a high priced item. Yes, you can even play and charge at the same time. The first series did have some issues. From wearing out thumb sticks to sprint/melee buttons
I would recommend this to a friend- Pros mentioned:Weight
Must have upgrade.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you're a serious gamer. Love the extra weight and functions.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the weight and functions. Wishing you happy gaming!
Cheers,
Kiernan
Xbox Customer Care
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I have ever bought for my Xbox. I love this controller
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I love it, it’s the best controller for Xbox
I would recommend this to a friend - Pros mentioned:Feel
Good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller and great feel. Worth the money!!!
I would recommend this to a friend But one asap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Imma just say this is the best controller I’ve ever had it’s a must
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Walle,
We appreciate the kind words, and couldn't be happier you think your new Xbox Elite Wireless Controller Series 2 is the best controller you've ever owned. We're excited you love it! Thank you for sharing your feedback with us, we're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Great Gaming Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for his birthday. He's a big Fortnite gamer and wanted something that would improve his play. He also loved the color as well.
I would recommend this to a friend- Pros mentioned:Overall performance
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, works like charm, very durable and sturdy product
I would recommend this to a friend Great Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been increasing my K/D ever since I bought it. Paddles are great!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Rey,
The sign of any true gamer is their dedication to one thing: improving their K/D. We know the struggle, and are happy to hear your new Xbox Elite Wireless Controller Series 2 has helped you reach new levels! Thank you for taking a few minutes to share your story with us. We built and improved the paddle functionality for players just like you, and we're thrilled to hear you've found it to be a benefit to your gameplay.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Button quality
Gamers controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for one of my grandkids. He really likes this model but I think we bought a defective one. The buttons get stuck so unfortunately we are returning it for another.
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality made and very comfortable in the hands. Feels very sturdy and well balanced.
I would recommend this to a friend - Pros mentioned:Overall performance
A Gamers Dream controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son for Christmas. He said it's one of the best controllers ever made!
I would recommend this to a friend It’s godly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for FPS games like Halo or Call of Duty
I would recommend this to a friendi extreamly like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super high tech, the extra buttons take some getting used to.
I would recommend this to a friend- Pros mentioned:Overall performance
Solid construction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better quality than the stock controllers. Nice having the extra buttons to program.
I would recommend this to a friend - Pros mentioned:Battery life
Connection for PC is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be an upgrade to the older Xbox controllers with terrible Bluetooth for pc connection. Sadly it’s still wonky. Other than that’s it’s perfect, long battery life, and the upgrades are definitely worth it as an upgrade for a pc controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue connecting your Xbox Elite Wireless Controller Series 2 to your Windows 10 PC via Bluetooth. First, we recommend troubleshooting the issue with our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
If that doesn't help, you can also connect your controller using the included USB-C cable or by investing in a Xbox Wireless Adapter for Windows 10. For more information, please go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Awesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this controller it is touchy and can take time to get used to for old people like me but he loves all the features he upgraded from the old school xbox controller and is in love with it he never wants to put it down
I would recommend this to a friendMissing components
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this controller for a couple of months now & finally having a real opportunity to play with it, I realized that I don’t have everything that was suppose to come in the box. When trying to charge my controller I realized that I didn’t have a USB-C cable that was suppose to come included in the box. I am highly perturbed at this moment. Help!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're missing the USB-C cable from your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging your controller for a new one. Otherwise, the good news is that the controller is compatible with any standard USB Type A-to-USB Type C charging cable. Best Buy has a few different options available.
Hope that helps,
Chuck
Xbox Customer Care
Needed upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke a previous one after rage quitting, so I decided to upgrade. I like how everything is adjustable, I feel like it has improved my gaming experience big time. I never want to go back to the original controller.
I would recommend this to a friend