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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17010 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 17,010 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    $200 for bootleg QC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Elite 2 since its launch and this one also has different issues from the first I had to exchange for quality issues with the triggers. This one has an RB that sometimes doesnt register or registers two inputs instantly. As well as an X button that has become spongy over time, Which has never happened before on any controller Ive had, Its not cheeto or dorito ingress. And multiple attempts at compressed air has yielded no improvements, I can only chalk this up to manufacture defects. As to the one this replaced, It had an LT that would get stuck on 0% depression until "Broken" through with unnatural force. As if some component within was brushing against the trigger housing. $200 for a premium product with magnitudes worse QC than the standard issue controllers. And this is just a repeat of the Elite 1. Microsoft outdoing its premium product quality flops yet again. At least the rubberized grips dont slough off after a few months like the first one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything a good gamer needs! Best controller on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My son loves the ability to customize it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller out there. Would only use this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a ps5 trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but for the price I believe and have a few more qualities and customizations on mapping I think the controller has capability. They just need to update the accessories app on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and premium feeling. It’s so fun to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Egmaldo,

      Having fun is at the heart of everything that we do. We're excited to hear you are enjoying your time with your new Xbox Elite Wireless Controller Series 2, and the optimized user interface it hosts! Whether it be the in-game control it provides, the comfortable design, or simply the whole package, we're happy to be a beneficial addition to your home setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. No problem at all. Love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because a few people I know have this controller. It's an excellent XBOX controller. Smooth movements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller I wish it came with extra bottom pads

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great customization, easy to use, great to look at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the padels and the discount with geek squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I returned it but it felt great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Highly recommend. Made very nice and easy to get used to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're glad that it's been easy to set up and use, and we hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job high quality item not much more to say

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would highly recommend to any friends or family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the controller more than the regular ones

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's nothing quite like an optimized interface, and your new Xbox Elite Wireless Controller Series 2 has been designed to host all of the latest next-generation features and functions you've come to expect from the field. We're happy you have noticed the difference! Thank you for taking a few minutes to share your experience. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller.i works definitely recommend this to a friend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. It's great to hear that you love it! We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for competitive gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for competitive gaming. The paddles are very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works exactly as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, one of the best controller I've bought yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Birthday gift for my son and so far he loves it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Birthday gift. Thank you for sharing this with us. We are happy to hear that your son is enjoying the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft