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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17012 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 17,012 reviews
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife she loves it and uses it everyday got it on sale for a great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming. Will definitely recommend to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but i already have stick drift and I’ve had this controller for about 2 months. I don’t heavily use this controller and I still got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Official scuff controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described won’t make you better at games but offers a more advanced control scheme meaning you have to change the way you play games but this change could result in major preformance increases, requires power armor training (fallout joke just need to practice with the new buttons to get a hang of it)

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels better than the first series. The extra features make it more useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far fantastic experience. My only gripe is the placement of the back pedals being a bit to close.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all pretty great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good controller. The only downside is it is USB rechargeable instead of batteries (my preference). I also does not have a screen shot button

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GREAT CONTROLLER FOR COMPETITIVE GAMERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT XBOX GAMER CONTROLLER... USE ORIGINAL EQUIPMENT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Sold out everywhere . Great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how they should sell a game control with every Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful buying Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Elite 2 on a whim because it was priced well, being "Open Box Excellent." Upon using it I realized that the "Y" face button wouldn't register when pressed from the lower part of it, even if the button was pushed all the way down. Also noticed the "P3" paddle was loose compared to the other 3 and didn't register or make a click noise like the rest. The look, feel, handle and customizability this controller are all incredible and I like the versatility of running wired or wireless and not needing batteries, but I have yet to try this controller bought "new." I hope the face button issue was more a 1 off defect and not issues with quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Picked by 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these always and I have three boys. They will only use this product. Says a lot as a mother.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great idea for a controller, poor quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller 11/16/19, I use it mostly for PC gaming when playing my 3rd person adventure / action games like Nioh, Sekiro, and Dark Souls 1-3. Sometime in May the back switch to lock the triggers broke off, strange since I never use it to lock my triggers. This week 6/15/20, my right bumper broke, it now sticks and does not make clicking sound anymore. I do not game that much since I have a 10 hour a day job, I am also involved in online classes for my degree and I am a father. So I normally game about 2 hours every other day. The controller has not even lasted a year for me yet. I feel for the price of the product it needs to be able to last longer, I am not a hardcore 6 to 8 hours a day gamer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Worthless after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after only two months. The right joystick, which I never use, spins freely when centered, and gets stuck when I move it up. Microsoft warranty is worthless as it costs $49 for shipping and parts. It lists specific parts but I don't even know if that will fix it. This is the most I have paid for a controller and have been very careful with it. My old, generic XBox controller lasted for years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and the level of service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ahead of schedule and works great…………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted for Christmas. He said it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great controller, connects easily to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous and perfectly functioning, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson and he was so excited. He loves it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angie,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your grandson! We're delighted that he loves it so much, too. Thank you for sharing your experience; we hope he has a lot of fun with his new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft