Customer Ratings & Reviews

I am moving on up in the gaming sector that is. I have not a clue what I’m doing gaming wise however I am very content giving myself the best opportunities to succeed or and find ease in learning new skills with sharp curves and decades beyond my current entry into gaming. I’m excited.

I got this for my dad and he says he loves it a lot

The controller feels good. Haven’t had any issues with it.

I bought this for my son who is a gamer and he loves it!

Both left and right buttons wear out WAY too fast. Absolute must to get the 2 year warranty. Other than that, great controller.

Great controller but don’t last very long if you’re a gamer who plays very frequently. I recommend getting the warranty

I was pleasantly surprised with how much heavier and sturdier this controller feels in comparison to the standard Xbox controllers. I like the metal d-pad and rear triggers.

Much better than the base controller. This one is much more sturdy and you don't have to worry as much about the analog drift which has made me replace 4 regular controllers in the past 2 years.

best buy services top notch! remote is best remote for shooters in my opinion i just wish that it removable analog to replace them like the sony dual edge.

I bought this controller a while back, and it simply has not been worth the purchase. For a controller this expensive to have widespread critical functionality issues like this one does is inexcusable. The left analog stick malfunctions and slows your movement speed in-game to a crawl. The bumpers lose sensitivity until they just stop functioning altogether. It's a shame, because this was the best controller I've ever used, but only for about 6 months before these issues cropped up. With the warranty being a mere 90 days, I do not recommend this product to anyone. If you want a high end controller, try anything but this one.

My original purchase was May 15, 2020. This will be my second time returning a controller in 2 years. This one I received after using my replacement warranty July 17, 2021. I purchased a 2 year warranty each time. It’s very upsetting because every time I have to return this faulty product I also have to purchase a warranty that’s going to cost me about $59 which is ridiculous. Each time it's issues with the controls. The first time, it kept drifting during gameplay. Now with this remote it's the left thumbstick that won't respond pressing up and if it does respond, it's very delayed. This is a $180 controller. I've never had to return a $60 controller. I keep giving them more money because I know I'll need a replacement. I would not recommend this unless you want to get stuck in a loop of continuous replacements and warranty purchases of $59 which is the cost of a regular controller which will last you years. It’s definitely not a one-time purchase item. I am very disappointed by this product because when it was working, it was great but it has less than a years use. It's just not made well--at least the ones I keep getting. Maybe it's just Best Buys stock, I don't know. But this is it. Last return, no more warranty purchases for me.

This is a great controller! Con: It is pretty Expensivee

This is a great brand of gaming controller, well worth the money, I love the charging case it comes with and all the interchangable pieces for the thumb sticks and d pad.

This is a different animal. Great response, good quality.

This remote does everything and more for an Xbox player. You can cutomize trigger sensitivity and save setting straight on the remote. If your an Xbox user this is a must high and I highly recommend it. Charging dock is an awsome add too.

Good controller but its missing most of the stuff that comes with the all black Elite Series 2, doesn't have the hard case or the back paddels

First person shooters and driving games a must have

Honestly the best Xbox controller I’ve used and wouldn’t any other type for the Xbox.

Great controller for next level gamers. Quality product.

If you are a serious gamer you will love this controller!