Customer Ratings & Reviews

I had the elite series 1 and this is definitely a step up.

The trigger locks are the best feeling tiggers I've ever had on any pro controller I've owned and I've had a bunch of series 1 elites and they don't come close to the series 2 IMO. Overall a very good controller if you have the extra cash to spend but well worth it if your looking for a good competitive controller.

Best controller from Xbox! You will not be disappointed

This is an amazing controller, the pieces are very heavy duty and I love that it comes with different joysticks in various heights. This controller is definitely with the money. There are 3 different settings you can change what buttons do depending on which game you’re playing.

Great controller!! Great great great great great !

Great controller to use !!!!!!!!!!!!!!!!!!!!!!!!!!

I like it very much. I highly recommend this......

I bought this used controller from the Best Buy in Hillsboro, OR a few months ago and was absolutely shocked at the quality of the item(s). I know that buying Open Box items comes with significant risks, but I did NOT know that among them were risks to my health. To begin with, I would like to reiterate my awareness of the possibility that Open Box, As-Is items may be missing some things. But the absence of the vast majority of the parts that come with this item was a real surprise and letdown. The item was an Xbox Elite Series 2 controller, which comes with 2 sets of (2) paddle-style attachments for use on the rear of the controller. The unit I received had none whatsoever. This was disheartening to say the least, but I honestly don't know if I could have brought myself to pick the unit up with bare hands. Why? Because this was the single dirtiest piece of video gaming equipment I have seen in my 35 years on earth. There was a layer ... of what I can only hope is food grease.... on every surface of the unit. Smears, smudges, and flakes of an unknown white substance covered the handgrips, buttons, D-Pad, triggers... - the whole thing in other words, having become stuck in the grease that covered it. But then I put on my glasses. Upon closer inspection I became even more disgusted with my Best Buy purchase. When I looked at the grooves in the face of the controller, I saw that they were caked with an unknown, whitish/yellowish/brownish residue (which I can only assume is skin. truly revolting). It was absolutely obvious to me that this unit had not been cleaned, restored, or even looked at by anyone whatsoever. It seems to me that anyone with reasonable judgement would never accept a return of this quality (I paid around $100 for the unit by the way, of my hard-earned cash which I have precious little of, being a 35-year-old laborer with no higher education) and dare charge the price I paid for it - it would be cruel and predatory. I was so disgusted with this thing that it has been in my closet since. I no longer trust Best Buy. I had bought a membership to My Best Buy Plus the very day all of this happened. But I feel that I was swindled that day - at the very least. The unit I was given was among the most disappointing purchases I have made in my life. I felt misled, cheated, and lied to. So, unfortunately, I have not returned to Best Buy since. I would have liked to make good use of the My Best Buy Plus membership I purchased that day and was excited to enroll and make frequent use of it. But again, since that day I have not returned. Video games are an escape from the injustices of life in this day and age for me usually but buying this unsanitary and feature-bare unit brought distrust and stress into the equation for something that I usually love. To go on, I like to avoid confrontation, if possible. I learn my lessons when necessary and am not as articulate as I am in this medium when expressing frustrating problems face to face. And, on top of this, I was a bit dejected about the whole subject - it was a personal embarrassment to have been "screwed" so to speak. And I assumed that the person who had approved the sale of the bad unit worked there and might not be much help... (My wife stated about the controller: "I'm not touching that." when I showered it to her, wondering if I was overreacting. The Xbox is hers anyway and this would have been her controller.) So as far as I am concerned at this time, I was reminded of one of life's hard lessons that day - that the things (in this case Best Buy) we trust and love the most can turn their backs on you in an instant. I cannot express how disappointed I was with the item I received. Best Buy was on a short list of stores that I trusted - I was always happy to go there because I knew I would receive top quality merchandise (I've bought open-box on other occasions as well). But my experience that day voided the good regard I had for Best Buy stores. It's really unfortunate and a bit disheartening. I pray that no one else has gotten a unit like I received. It appeared to be a health hazard. Sincerely, Preston S. Disappointed customer and member of My Best Buy Plus since 2024

no words on how good this 2nd series controller is

Bought this as a gift for my son who absolutely loves it.

As an owner of the first Elite, this one is better so far, in every way. I do however, prefer the old way of swapping batteries, vs the built in battery in the long run, fearing not being able to change batteries. Other than that, it's excellent. I have so far, had none of the issues mentioned in other reviews. Excellent controller!

Great product for price point even tho it was open

Great controller ! I replaced the elite 1 with this !

Good works ok bot the best but good would buy again

This is one of the best controllers for series S. You can adjust tension . Very strong thumb sticks. If you decide can add additional accessories for more options. Upgradeable.

Best controller out on the market. If you play FPS games you have to get this. USB Type C charging and comes with awesome case and can charge while in the case. Bluetooth as well. Honestly I can not think of a con on this controller its just great all around but maybe the price but I would say its worth it.

It has buttons and works with my XBOX! I can move around and play video games!

My favorite controller EVER! Sadly with the biggest flaw being it falls apart pretty fast. Take very good care of it or make sure to get warranty.

Bought it as a gift to somebody & somehow the controller still had a small drift. Something I didn’t expect with such expensive controller. Past the return date so nothing I could’ve done anyways

Very good controller for hard core gaming. The grip feels nice and has wireless charging