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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 17,015 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! For the money, what you get is more than controllers like scuf. Case, interchangeable pieces and seemless setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe this controller!! I now have two, one for pc and one for xbox! Hoping for something like this for ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Enhanced playing experience

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The elite controller was one the best controller i ever purchase. “No regrets” i highly recommend purchasing this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it except for one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice controller with all the bells and whistles. But my big con was the fact that i cant use my battery chargers. Can only use the plug and play which when you are far from tv gets annoying. If they fixed this id buy 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything works as advertised. I would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not built to last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite 2 controller. The first one was a base model. Within 2 years the RB stopped working which is a common issue, but you need solder and replace a ten dollar part to fix it. Which I tried and failed to do. So the core comes along and I had hoped maybe they fixed but they did not. About 1 month after my extended warranty expired the RB button died again. Honestly I wouldn’t recommend this control based on the failure rate. Especially on a premium product. The only reason I gave it 2 stars is because when it works it’s my favorite controller. I can justify the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, but needs better warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, but they never last more than a year or two. For the money, it should have a better warranty,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I dont know why i havent bought one until recently. I like the fact that i can have different profiles saved directly on the controller for different games. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn’t I upgrade sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t I make this upgrade sooner? Absolutely impressed with the build quality and structure of this controller. Many more upgrades from the V1 series and it will blow your mind. If you haven’t already, add to your cart and make the purchase. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Controller Terrible App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nothing bad to say about the controller. But the app to configure it s TERRIBLE!!!! Its laggy, takes forever to load and sometimes completely crashes the xbox; I’m currently staring at a black screen because I was trying to use the app to configure the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for FPS games. Not that much use for anything else. Not really worth the hype for the price but does add some nice features like profiles and the RGBW home button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has come out with the best Xbox controller so far it has easy to reach controls and joy stick also feels very comfortable gripping it and nice sleek good looking too and being wireless makes very fun to use, as of today haven't had any problems with it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! Your new Xbox Elite Wireless Controller Series 2 may be the best next-generation gaming interface on the market today. We're thrilled you've found it to suit your needs as a modern gamer! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good, reliable controller for the most part

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a year and it’s served me well but the left toggle has already stopped working properly as of a couple of days ago. Overall I love it and I’ll be getting another one. Hopefully Microsoft has improved their parts for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you love your Xbox Elite Wireless Controller Series 2. If you're still experiencing an isue with it, the limited manufacturer's warranty for this product has been extended to one year. If you're still within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for the xbox. Has multiple button settings which comes in handy if you want to change what each button does but the game doesnt allow it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the buttons does not get stuck and they are gentle to the touch. Also the reaction time is faster than any other I had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best controller but with internal issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market, but the durability is not great for the price. This is my second elite controller and my last one only lasted 6.5months and developed “drift” in the left stick. This is where there is a delay in the controller registering moving forward causing a delay or causing the stick to get stuck in that position. And come to find out Xbox only offers a 6 month warranty and it costs a $100 out of warranty to send it back with no eta on when you will get it back. So ended up buying a new one but adding the $40 for the geek squad protection so I won’t have to deal with Microsoft and their awful customer service going forward bc sadly I can’t go back to using a standard controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    The WORST controller yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now, I WILL say the new features are fantastic. Being able to program the paddles as "Shift" buttons, the adjustable tension sticks among other things...but it still doesn't redeem the fact that the build quality is HORRIBLE. I'm on my FIFTH S2....yup, number 5. Drift, sticky buttons, disconnections or worse ALL out of the box. It's unbelievable how Microsoft has messed up a great opportunity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully some internal improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for another elite series 2 that bumper buttons wire out on. Hopefully internal component quality is better. Had better luck with the original elite controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Elite 2 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. The handle and different option uses for this controller can not be beat by any other controller

    I would recommend this to a friend