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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 17,015 reviews
  • Rated 5 out of 5 stars

    It's About Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this controller to be released and I was not disappointed. Minor improvements from the last generation but they were very welcomed. Microsoft should've incorporated a rechargeable battery years ago for their controllers but I guess they wanted the money from the battery companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue that this product offers, these are my favorite gaming controllers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market! The Series 2 has everything you could want. I know people will complain about the build quality. I had the series 1. Take care of it and it will last, I recommend getting Best Buys protection plan. 2 years is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re serious about shooters, you have to have a controller like this. Only issue is they wear down fast. Get the warranty

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Elite Series 2 Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the controller was perfect. Absolutely perfect. Until I seen it…Stick Drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every adjustment you can make definitely helps with gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool with Fortnite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and I had one too! Very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller really is a game changer. The build quality is fantastic, the customization options are cool, the charging dock and carrying case are big pluses! My favorite feature is the triggers on the back, allowing me to give my thumb a break as well as react quicker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like things being broken out of the box, then wowee have I got a product for you. I've had 3 of these things so far and I'm not sure how much I want a 4th.. EVERY SINGLE ONE of these things has had a problem with the left thumbstick. Not just 'oh a problem', but a very specific, 100% reproducable problem. Can confirm using the xbox accessories app. First one, with in a month of unboxing the left thumbstick would produce a random input, it would move the direction you pushed it but give a random value; up was the worst. You could barely walk around. It was awful. Second one had the same issue immediately upon opening. Third one I've had for almost 3 months and now the left thumbstick is producing random input values for left and right. Sometimes right is worse, sometimes left is worse. Depends on the day. Up and down have a different problem, sometimes when you give the stick a quick flick and release, the input value slowly returns back to center instead of instantly. Needless to say, this is marketed as a top shelf, high quality, precision/competitive controller and it's more of a sloppy mess. It's impossible to play rocket league at a champ level with this thing. Apex feels like I'm ice skating all the time and you can't strafe left or right reliably, making you an easy target for even the noobiest of noobs. The best part is, its never a problem with anything else; right thumbstick works perfect, rear buttons are flawless, face buttons are decent (sometimes they double press when you push it once, it's fairly rare tho and could be an xbox live bug since I can pin point it to certain screens usually an on screen keyboard) love the triggers, the dual stage trigger locks are amazing, bumpers feel nice, can store 3 presets, thumb sticks have an adjustable tension attribute, which I honestly think is the cause of the random values. Controller is comfortable, grips are little bit slippery but I don't mind that. I'd rather have a working left thumbstick. For the $180 I spent I expected perfection. I'm pretty sure I'm either going to get a scuff for xb1 or I'm going to get a scuff for ps4 and run 3rd party software to hook the ps4 controller up to my xb1. I've seen the same 3 ps4 controllers get thrown at a tile floor, repeatedly, by 2 different children and it's like nothing even happened. I'm confident this elite 2 would be in 15 pieces if I let them treat it the same. (It wasnt btw, I treat it like a kings crown, never dropped, only handled when necessary, used the d-pad instead of thumb sticks for scrolling menus, etc.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Series 1 Elite controller finally gave out after 5 years. I replaced it with the Series 2 and I am so glad I did. The joystick sensitivity adjustments make gaming so much better. I’d definitely recommend this to anyone thinking about upgrading from any Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Allows more buttons to be assigned. Trigger locks and analog adjuster (both physical key and software adaptable) make the controller adaptable for any gamer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that much different from the regular controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by these. i thiught they would be a huge upgrade over the regular controllers, but they were not. I ended yp retuning them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite v2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox elite 2 controller is the best thing you can buy for your gaming experience. One problem this controller has though is the joystick may ware out faster than you think so definitely buy warranty to swap when you feel controller drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale and man i was missing out before this purchase. The back paddles and other customization made it more fun to game

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this used and ended up returning it because the left joint stick was locking up and the LB & RB button weren’t not as responsive as it should be.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Size does matter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. The only complaint I have is that it is too small and often feels uncomfortable because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller that has lots of useful features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sturdy controller. Even with the size of my hands, the controller sits in there well (hands are kinda small). Remapping feature is really nice, and the shift ability also. Works well on my pc and Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good but can be beeter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s a great controller but it can break very easily unlike its predecessor only lasts me a year but a warnty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for grandson who has CMT that effects the nerves in his hands. This controller has increased his ability to be competitive and he now enjoys game playing and communication with game players world wide. I understand it is compatible with the new Xbox coming out in November.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your grandson! We're glad that it has enhanced his gameplay experience, too.

      It's true, this controller will be compatible with Xbox Series S/X when they release this November! Thank you for sharing your experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Color really stands out, easy to use.

    I would recommend this to a friend