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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 17,015 reviews
  • Rated 5 out of 5 stars

    Improved Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. More responsive, accurate, and reliable than the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this wireless controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Xbox wireless controller for Christmas for my 15 yr old son. He likes the feel of the controller better than the previous one, loves that it is wireless and isn’t always looking for double A batteries. Definitely recommend for a person that’s into Xbox gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Duffy,

      Thanks for recommending your son's new Xbox Elite Wireless Controller Series 2! We're thrilled that he's enjoying its comfortable feel and rechargeable battery as well. We hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for multiple different platforms but mostly XBOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and tighter than the original elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. For what comes out to the price of about 2 other controllers, it's a solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box item in excellent condition for $109.... couldn't pass it up! Took a little bit to get used to using it... now it is the only controller I will use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Elite Controllers Last about 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers slowly stop functioning properly after a month or two. It was a present for my husband, so I don't know the specifics. Something about the joystick drifting especially bad. I just know this is the second elite controller I've bought him, and they simply don't last. He replaced parts, did all the recommendations he could find online, but once it got close to the 3 month warranty it became flat out unusable. The replacement Elite controller was just as bad & we had to take it back again while under the warranty. He eventually just went back to his original / official Xbox controller when one lasted a little past the warranty. His original controller is still working perfectly & he's used it for at least 3 years. My original xbox controller has lasted even longer & I use mine almost as much as he does. Elite controllers are a joke. When he requested another elite controller, I thought he was crazy. Since it's "Series 2," he hoped they fixed all the issues. They hadn't. I'm so annoyed that I bought it for him again. About a week short of 3 months (the warranty period), and it's unusable just like the first series. And so we begin the constant returning non-functioning controllers until one works at least until the warranty is up, which I bet will be less than a week after we can return it. Imo, a controller that costs over $100 should last much more than 3 months. We've now had 4 of them. Only 1 lasted past the warranty, and even that one only lasted 3 1/2 months. Only buy this controller if you can afford buying a new one every 3 months. Apparently, they're great while they work, but that's going to be only a few months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller but broke quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but didn’t last long. My son gets a lot of wear and tear on controllers but I was hoping this higher end one would be more durable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better feel that the normal xbox controler. The ability to choose what feels comfortable is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it so far impressed with the way it came in the box, the case it came with is awsome too. paddle buttons are taking some time for me to get use to. love that you can chnage out the D pad and sticks with differnt feeling grips

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Pretty average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got stick drift and wore out In a week or less other than that great controller!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My boyfriend loved it! I would strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build of the controller. You can tell the quality from the first time you pick it up. The metal build is like no other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it blue is my favorite color and I have a series x and it goes well with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first before getting it, but now that I have it I don't use any other controller. The feel and build is great. I would recommend you take the thumbsticks off if you're going to store it in the bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I enjoy the advantage of quick availability to the buttons I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller y button didnt work at first might be a controller defect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can get for a good price would recommend to anyone who wants a better controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a birthday gift for my father in law. He absolutely loves it! He says it makes gaming much easier once you get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for. Missing a USB cable. A right bumper that works most of the time. The rubber end on the stopper switch spontaneously went missing

    I would recommend this to a friend